Project Communication Management

Question 1

Elements of effective communication

Answer 1

1. Context: the time, space, reason, or organizational structure involved
2. Message: the information, idea, opinion, or whatever else being shared
3. Sender: the person who sends the message with some intent in mind
4. Receiver: the person who receives the message and interprets it
5. Medium: some method of communicating the message
6. Feedback: some form of response or follow-up initiated as a reaction to the message

Question 2

Sources of noise in the communication include

Answer 2

1. personal bias
2. the medium used to send the message
3. errors in the message itself
   4.the more channels there are, the more opportunity there is for “noise” to cause miscommunication
4. more people get involved, miscommunication becomes a more likely problem