Program and project management Flashcards
Programs
Intricate and multifaceted, remain in place for a long time; produce outcomes or changes brought about by outputs
Program managers are responsible for complex coordination of multiple projects
Projects
In place for a limited time, distinct beginning, middle and end, produce outputs or measurable results, project managers have a task-orientation focus for defining projects
Objectives of program/project management
Identify: team members, leader, executive sponsor and stakeholders; scope, goals, objectives and measures of success; plan, execution and evaluation; Resources, schedules, and timelines; targeted milestones; potential risks; Process for communicating status of project; sustainability plan
Stakeholders
Communicate throughout the process
Can include any role
Champions
Assist the PM and team by gathering organizational support
Advocate for the project
Communicate project benefit to the stakeholders
Liaison to leadership
Business case/business plan
Markets the project including the reason for the project, connection to the organization’s strategic plan, operating and capital costs, anticipated benefits and ROI, action steps and time frame needed
Steps in PM
Identify the stakeholders/champions
Determine the project goals
Identify inputs - resources and funding sources
Identify outputs-evaluation criteria or measures of success
Plan for evaluation of efforts
Report efforts and evaluation to the stakeholders
Assess and plan for sustainability of the project
Project management phases
Initiating;identifies the need to change, defines the problem and establish the need for the project
Planning: defines the project work plan and scope, resources needed, timeline, responsibilities and accountabilities
Performing: implementation of the work and activities, monitors to stay on task and within budget
Closing: Project termination with summative evaluation and analysis
Team management skills for PM
Leadership: the vision and coordinates efforts to achieve collaboration: needs effective communication style
Developing the team: responsible for team development, identifying educational needs of team
Clarifying team members’ roles: defining roles ensures coordination of team members’ efforts
Understanding the group process: dynamics of group processes to lead the team to success
Conducting meetings
Building consensus in teams
Mind mapping
used in conjunction with brainstorming sessions to develop a visual representation of thoughts, ideas and elements of a proposed project
Project management Tools: Needs assessment–define the problem and need
cause and effect diagram process flow chart pareto chart histogram root cause analysis SWOT analysis
Project management Tools: Program planning and development–define focus, priority, and potential risks
SWOT analysis Cap analysis Brainstorming Mind mapping Decision-making tools Logic model Project charter Critical-to-quality tree ARMI analysis Elevator speech
Project management Tools: Intervention and implementation–define appropriate interventions, work breakdown structure, and monitor execution
logic model Gantt chart Action plan and milestones Project charter Program evaluation and review technique (PERT) Team charter Status reports
Project management Tools: Evaluation–Identify and measure outcomes
Run chart Control chart Scatter diagrams Logic model Statistical techniques
SWOT analysis
Strength; what is done well and what resources are available internally
Weaknesses: existing internal problems
Opportunities: potential external opportunities
Threats: external threats that might impact the project
