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Phlebotomy > Professionalism and Regulatory Compliance > Flashcards

Professionalism and Regulatory Compliance Flashcards

1
Q

How to demonstrate respect for diversity (1)

A

Be alert to patient reactions to your approach and direct your actions to accomodate them

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2
Q

Perform tasks within the scope of practice of a phlebotomy technician (3)

A

Processing of samples for delivery to the appropriate laboratory

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3
Q

Demonstrate respect for patient’s rights under The Patient Care Partnership

A

The Phlebotomist should only perform the range of activities that is within their scope of practice

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4
Q

Intentional torts are acts that are meant to be harmful (1)

A

Libel is making false statements in print, writing, or through pictures

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5
Q

Display empathy and compassion towards others (1)

A

Monitor and note any changes to the patient’s condition and immediately inform the supervisor of any abnormalities or change

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6
Q

Noteworthy events (1)

A

A change in the patient’s state of consciousness, such as dizziness or syncope.

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7
Q

How to demonstrate respect for diversity (2)

A

Spend additional time explaining procedures and patient instructions

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8
Q

Perform tasks within the scope of practice of a phlebotomy technician (1)

A

Collection of the appropriate amount of blood by venipuncture or dermal puncture for the specified.

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9
Q

Perform tasks within the scope of practice of a phlebotomy technician (2)

A

Performance of computer operations and record-keeping pertaining to phlebotomy

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10
Q

Intentional torts are acts that are meant to be harmful (2)

A

There are two types of civil actions - lack of informed consent and violation of standard of care.

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11
Q

HIPAA (1)

A

Patients must have written consent to have information to be disclosed to another party.

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12
Q

HIPAA (2)

A

All information will be kept confidential

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13
Q

HIPAA (3)

A

Patient will usually sign a consent form

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14
Q

CLIA (3)

A

Agency that provides regulations to ensure the accuracy and quality of lab testing

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15
Q

Assessment

A

Involves collecting information about the person

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16
Q

Professional appearance for Phlebotomists (1)

A

Stickers, pins, or other types of tokens should not cover the employee or department name.

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17
Q

Professional appearance for Phlebotomists (2)

A

Sandals and flip-flops are not permitted

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18
Q

Professional appearance for Phlebotomists (3)

A

Nails should be clean and neatly manicure

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19
Q

Positive attitude

A

Smile and pleasant can-do attitude.

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20
Q

Integrity

A

A phlebotomist with integrity understands that following the rules for collection is essential to the quality of test results.

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21
Q

Respect (1)

A

Believing that all people are worthy of respect at some level is extremely important in healthcare communication.

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22
Q

Respect (2)

A

The effect of honoring and respecting the person as a unique individual is confirmation of the patient’s presence and needs.

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23
Q

Display empathy and compassion towards others (2)

A

Never draw blood from a patient who is standing or sitting on a high stool

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24
Q

Display empathy and compassion towards others (3)

A

Position the patient properly by ensuring that his or her elbow is straight and supported underneath.

25
Q

Display empathy and compassion towards others (4)

A

Try to calm nervous patients and relieve anxiety by making small talk

26
Q

Display empathy and compassion towards others (5)

A

Confirm with the patient if he or she is taking any anticoagulants, such as warfarin, heparin, or aspirin, as these affect bleeding time and will require extra compression to stop the bleeding after the draw.

27
Q

Noteworthy events (2)

A

excessive bleeding time

28
Q

Noteworthy events (3)

A

If the patient experiences extreme pain, or any other symptoms that were not present prior to the blood draw

29
Q

How to demonstrate respect for diversity (3)

A

Approach all patients with a smile and use a friendly tone of voice

30
Q

How to demonstrate respect for diversity (4)

A

Do not stereotype a particular culture

31
Q

Perform tasks within the scope of practice of a phlebotomy technician (4)

A

Correct identification and preparation of the patient before sample collection

32
Q

Perform tasks within the scope of practice of a phlebotomy technician (5)

A

Selection of the appropriate sample containers for the specified tests.

33
Q

Perform tasks within the scope of practice of a phlebotomy technician (6)

A

Correct labeling of all samples with the required informatio

34
Q

Perform tasks within the scope of practice of a phlebotomy technician (7)

A

Appropriate transportation of samples back to the laboratory in a timely manner.

35
Q

Perform tasks within the scope of practice of a phlebotomy technician (8)

A

Effective interaction with patients and hospital personnel.

36
Q

ethics

A

ethical behavior is never prejudiced or bias

37
Q

A Tort (1)

A

negligence is an unintentional wrong

38
Q

A Tort (2)

A

malpractice is an unintentional wrong

39
Q

Intentional torts are acts that are meant to be harmful (3)

A

Defamation is injuring a person’s name and reputation by making false statements to a third person.

40
Q

Intentional torts are acts that are meant to be harmful (4)

A

Slander is making false statements orally.

41
Q

Intentional torts are acts that are meant to be harmful (5)

A

Invasion of privacy is violating a person’s right not to have his or her private affairs exposed.

42
Q

Intentional torts are acts that are meant to be harmful (6)

A

Fraud is saying or doing something to trick, fool, or deceive a person

43
Q

Intentional torts are acts that are meant to be harmful (7)

A

Assault is intentionally attempting to touch or threaten a person’s body without their consent.

44
Q

Intentional torts are acts that are meant to be harmful (8)

A

Battery is touchinga person’s body without their consent

45
Q

Intentional torts are acts that are meant to be harmful (9)

A

Informed consent is when the person clearly understands what is going to be done

46
Q

Intentional torts are acts that are meant to be harmful (10)

A

Implied consent occurs when the patient’s nonverbal behavior indicates agreement

47
Q

Intentional torts are acts that are meant to be harmful (11)

A

Abandonment is when a provider withdraws from the care of a patient without reasonable notice of discharge

48
Q

CLIA (1)

A

Requires laboratory certifications by the federal government

49
Q

CLIA (2)

A

Inspects blood collection procedures regularly to prevent improper techniques causing false test results

50
Q

Incident Reports (1)

A

Accidents, Thefts from person on hospital property, slips or falls that occur on the facilty property

51
Q

Incident Reports (2)

A

Errors of omission of patient treatment or errors in administration of patient treatment including medication

52
Q

Incident Reports (3)

A

Exposure to blood and bodily fluids that may be caused by a finger stick

53
Q

Medical Records

A

Admission sheet, Nursing History, Graphic sheet, Progress notes, Flow sheets

54
Q

Reporting

A

Is the oral account of care, and recording is the written account of care and observations

55
Q

observation

A

is using the sense of sight, hearing, touch, and smell to collect information

56
Q

objective data

A

is information that is heard, felt, or smelled

57
Q

subjective data

A

are things a person tells you about that you cannot observe through your sense

58
Q

Phlebotomist continuing education

A

All health-care professionals are expected to participate in continuing education (CE) activities

Phlebotomy (14 decks)

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