Chapter 2

Question 1

Drawing a patient’s blood without his or her permission can result in a charge of

Answer 1

assault and battery

Question 2

Two phlebotomists are discussing a patient’ s condition in the elevator. They are overheard by the patient’ s daughter. This is an example of

Answer 2

Invasion of privacy

Question 3

Which of the following would not violate a patient’s right to confidentiality?

Answer 3

sharing collection sire information on a difficult patient

Question 4

Malpractice is a claim of

Answer 4

improper treatment

Question 5

If a phlebotomist ________, he or she is negligent.

Answer 5

Fails to put the needle in the sharps container

Question 6

A national organization that sets standards for phlebotomy procedures is the

Answer 6

CLSI

Question 7

Which action will compromise the quality of a specimen?

Answer 7

Partially filling a liquid EDTA tube

Question 8

The Joint Commission’s Sentinel Event QI program policy is designed to do all of the following except

Answer 8

demonstrate flexibility in setting QC measures

Question 9

Which one of the following examples is unrelated to quality control?

Answer 9

Employees filling out their time sheets daily

Question 10

Chilling will adversely affect the quality of test results for which of the following analyte?

Answer 10

Potassium

Question 11

When the threshold value of a clinical indicator of QA is exceeded and a problem is identified

Answer 11

a corrective action plan is implemented

Question 12

A clinical laboratory “path of workflow” is all of the following except

Answer 12

overseen by the hospital administrator through periodic reports

Question 13

The “standard of care” in the practice of phlebotomy is influenced by which of the following organization?

Answer 13

The Joint Commission

Question 14

Three of the following conditions are reasons a specimen could be rejected for analysis, Which one is not?

Answer 14

A bilirubin specimen is icteric

Question 15

A specimen was mislabeled on the floor. The phlebotomist is required to fill out a incident report form. What information is not part of the report?

Answer 15

suggestion for new guidelines

Question 16

An example of a QA indicator is:

Answer 16

the blood culture contamination rate will not exceed the national rate.

Question 17

The only phlebotomist in an outpatient drawing center is not familiar with the test that a physician has ordered. What is the most appropriate action to take?

Answer 17

Refer to the collection manual for instruction

Question 18

The purpose of the Joint Commission’s Office of Quality Monitoring is to:

Answer 18

evaluate and track complaints related to care

Question 19

Some test specimens require immediate cooling in ice and water slurry to

Answer 19

slow down metabolic processes

Question 20

Which one of the following is not included in the various phases of malpractice litigation?

Answer 20

A healthcare institution is informed of an injury to a patient.

Question 21

One of the key players in bringing quality assessment review techniques to healthcare is the ___.

Answer 21

Joint Commission

Question 22

____ emphasize quality assurance in collecting and performing blood work using waived testing kits

Answer 22

GLPs

Question 23

A global, non profit, standards-developing organization with representatives from the profession, industry and government who use a consensus process to develop voluntary guidelines and standards for all areas of the laboratory is ___.

Answer 23

CLSI

Question 24

True or False? A good way to avoid lawsuits is to consistently perform venipunctures as rapidly as possible so as to get the results to the physician quickly.

Answer 24

False

Question 25

True or False? As healthcare providers go about their daily activities, there are many activities that, if performed without reasonable care and skill, could result in a lawsuit.

Answer 25

True

Question 26

True or False? Labeling of a specimen must be exact.

Answer 26

True