product: Business to Business Flashcards

1
Q

who are business to business products purchased by

A

individuals and organisations for use in the production of other products or for use in their daily business operations

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2
Q

examples of business to business products

A
  1. parts and materials
  2. equipment
  3. services and supplies
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3
Q

parts and materials inclusions

A
  1. raw materials

2. components

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4
Q

raw materials

A

unprocessed natural materials that are used in the production process to form parrt of the business’s products

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5
Q

components

A

processed ittems that form part of a business’s product

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6
Q

equipment

A

business to obusiness products that are used in the production of the business’s products

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7
Q

capital equipment

A

installations such as buildings and machinery

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8
Q

accessory equipment

A

smaller items that support the production of a process but do not form part of the product

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9
Q

services and supplies

A

business to business products that are essential to operations but do not directly form part of the production process

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10
Q

services and supplies examples

A
  1. business services

2. maintnence

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11
Q

business services

A

speciialised services which support the company’s operations

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12
Q

product life cycle stages

A
  1. new product development
  2. introduction
  3. grwoth
  4. maturity
  5. decline
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13
Q

when does new product development occur

A

when the organisatitoon develps the idea, does research, and prepares prototypes to ttest the product

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14
Q

new product development stages

A
  1. idea generation
  2. screening
  3. concept evaluattion
  4. marketitng strategy
  5. business analysis
  6. product development
  7. test marketing
  8. commercialisation
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15
Q

idea generation

A

when ideas for new products are generated

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16
Q

screening

A

when organisation undertakes a process to eliminate ideas that are not feasible

17
Q

what does screening involve

A

analysing the organisations ability to produce the product, the target markets interest, the market size, product cost and breka even point

18
Q

concept evaluation

A

when ideas are developed into a product concept that customers, managers and stakeholders can evaluate

19
Q

marketing strategy process

A

when management descrribes the projected sales, market positioning, potential markweting

20
Q

product adaption process

A

the sequential process of awareness, interest,k evaluation, trial and adoption tthrough which a consumer decides to puchase a new product

21
Q

catagories of product adaptors

A
  1. innovators
  2. early adoptors
  3. early majority
  4. late majority
  5. laggards
22
Q

innovators

A

first adopters of new products and are adventurous and willing to take rrisks

23
Q

early adopters

A

likely to carefully choose new products and are opinion leaders

24
Q

early majority

A

moore deliveratte in thteir choice of a new product and avoid taking risks

25
Q

late majority

A

more cautious about new productts but will eventually adopt the new product after most people hav e due to economic necessity

26
Q

laggards

A

last adopters and are weary of new products

27
Q

when do innovators buy products

A

in the introduction stage

28
Q

when do early adopters buy product

A

inbetween the introduction and growth ohase

29
Q

when do the early majority buy new products

A

in between the growth and maturity phase

30
Q

when do the late majority buy new products

A

After the maturity phase

31
Q

when do laggards buy the products

A

at the decline phase