Current Issues in the marketing practice Flashcards

1
Q

major current issues in mrarrketing

A
  1. globalisation
  2. Social media
  3. Ethics
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2
Q

what is the world becoming more globally linked through

A
  1. production
  2. technology
  3. capital
  4. people
  5. information
  6. business
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3
Q

major decisions in international marketing

A
  1. looking at the global marketing environment
  2. deciding whether or not to go international
  3. deciding which markets to enteerer
  4. deciding on global marketting programs
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4
Q

social media

A

computer-mediated tools that allow people to creaet, share, exchange informatin in virtual communities and networks

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5
Q

what companies want from social media

A
  1. increased market sharre
  2. acceleratting revenue
  3. strong band affinity
  4. increased customer lifetime value
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6
Q

what consumers want from social media

A
  1. empowerment
  2. influence
  3. increased connectedness
  4. relavent prroducts
  5. rich content
  6. peer eccomendatins
  7. interasctve experience
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7
Q

importance of social media in consumer decision joourney

A

consumers can impact buyer behaviour of others oover sical meda by sharing their thoughts after purchase

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8
Q

new roles for marketing in social media

A
  1. orchestrator
  2. publisher
  3. marketplace intelligence leade
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9
Q

types of ethical issues

A
  1. product issues
  2. promotion issues
  3. distribution issues
  4. price issues
  5. deceptuve practtices
  6. high pressure selling
  7. unsafe products
  8. planned obslescence
  9. markets impact on society
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10
Q

product issues examples

A
  1. planned obsolescence
  2. product quality and safety
  3. productt warranties
  4. fair packaging and labbeling
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11
Q

promotion issues

A
  1. bait and switch advertising
  2. promotional allowances
  3. bribery
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12
Q

bait and switch advertising

A

form of fraud where a product is adverrttised at a alow pice when it is not availible

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13
Q

bait and switch function

A

to lure customers and upsell them on a similar, more expensive item

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14
Q

distribution issues

A
  1. executiive territories
  2. dumping
  3. dealer rights
  4. predatory competition
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15
Q

executive territories

A

concerns marketers eesponsibility to serve unsatisfiied market segments even if prrofit potential is small

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16
Q

dumping

A

charging an unfairrly compettitive lower price forr the product in a foreign market htan the normal value

17
Q

price issues

A
  1. price fixing
  2. price discrimination
  3. price increases
  4. deceptive pricing
18
Q

deceptive practtices issues

A
  1. deceptive pricing
  2. deceptive promotion
  3. deceptive packaging
19
Q

deceptive pricing

A
  1. arrtiificailly inflated prices
  2. bait and switch prices
  3. charging more than advertised price
20
Q

deceptive promotion

A

overstating products feattures/performance

21
Q

planned obselecence

A

when products become obselette before hey should need replacement