procurement and whatnot Flashcards
What is outsourcing
- business practice of obtaining goods or services in a company from an external service provider
what is outsourcing used for?
non-fundamental roles
advantages for outsourcing
- expertise not available internally
- reduce operating costs
- free resources for other purposes from non-core activities
Disadvantages for outsourcing
- loss of control
- loss of technical knowledge
- cost of set up & monitoring
Property/Facilities Management’s types of services
- soft services
- hard services
soft services in outsourcing
- Make the workplace more pleasant or secure to work in
- Non-technical services, usually with high user focused outcomes
Hard Services in outsourcing
- Relate to the physical fabric of the building & cannot be removed
- Technical services involving maintenance of systems, equipment & building fabric
outsourcing approaches in project management/facility management
- Increasing trend in many organisations outsourcing works beyond the typical plant operation & maintenance works
what kind of stuff outsourcing do?
- security services
- carpark management
- cleaning
- waste management
- swimming pool services
is there diff between contracting and outsourcing
yea
contracting
- organization procures services or goods from the service provider
- owner has control of the process
- owner tells the service provider exactly what he/she wants and how it is to be
outsourcing
- organization transfers ownership of a business process to a service provider
- owner does not instruct service provider how to perform the tasks but, instead, specifies the performance or outcomes
- how the performance or outcomes are
achieved is within the control of the service provider
Procurement:
process of obtaining goods & services for business use
Procurement management is about
- Finding the right seller to acquire products, services or results
- Choosing the right kind of relationship
- Goals of the contract are met
Plan procurement management
- whether there is need for purchase
- what kind of contract
- how project will be contracted out
- when to contract out
- prepare doc needed to support procurement process
- plan out each individual contract
planning out each individual contract
- how you manage contract
- what metrics it will need to meet to be successful
- how to pick a contractor
- how to administer contract
procurement triangle
highest QUALITY, at lowest COST, in shortest TIME
can there truly be balance in procurement triangle
no, its is not always possible
Quotation
called for minor project
tender
called for major project