Communications

Question 1

Stakeholder analysis

Answer 1

• process of identifying these people before the project begins
• grouping them according to their levels of participation, interest, and influence in the project
• determining how best to involve and communicate each of these stakeholder groups

Question 2

what is a stakeholder

Answer 2

• has an impact on project
• is impacted by project

Question 3

types of stakeholders

Answer 3

• internal
• external

Question 4

Stakeholder analysis form

Answer 4

provides a template to identify the stakeholders involved in a project &
explicitly highlight their role & impact on the project itself.

Question 5

For a project to be successful…

Answer 5

• continuous need for communication
• to issue instructions, solve problems, make decisions, resolve conflicts, and keep everyone supplied
• with the information they need

Question 6

What should a communication plan outline?

Answer 6

• who
• what
• how
• when
• feedback
• filing

Question 7

project communication management definition

Answer 7

• process required to ensure timely and appropriate generation, collection, dissemination, storage and ultimately disposition (disposal) of project information.
• It provides the critical links among the people, ideas and information that are necessary for success

Question 8

To ensure that the communication objectives are met,
the following is required

Answer 8

• Communicate goals of project to everyone & ensure that they understand
  their objectives & responsibilities
• Establish their commitment & enthusiasm for the project
• Establish your leadership & ensure that the team follows you
• Be clear about critical deadlines & phases
• Review schedule
• Be clear about reporting requirements, meetings & ongoing communications
• Give explicit instructions to proceed with project

Question 9

methods of communication

Answer 9

• written
• electronic
• verbal
• visual
• body

Question 10

what does a typical meeting looks like?

Answer 10

• agenda
• minutes
• progress
• configuration management
• document control
• claims
• quality
• payments

Question 11

communications network diagram should be…

Answer 11

• keep diagram neat & easy to read
• use of symbols to make diagram easier to follow
• add roles & responsibilities to give meaning to diagram
• color coding to illustrate differing relations or differing modes of communication
• created at scoping stage and refined as time goes on