problem solving Flashcards

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1
Q

newell and simon

A

problem solving is seen as a process of moving through ‘problem space’

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2
Q

what is problem space

A

is the transition between the initial space and the goal space.
it contains all the possibilities to get from initial to goal and it takes more than one step to do so

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3
Q

problem space example

A

cat

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4
Q

what are the 2 approaches to problem space

A

algorithmic

heurstic

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5
Q

what is a heuristic

A

rule of thumb, think that more or less normally works

it narrows down the routes through problem space

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6
Q

where does a heuristic come from

A

inbuilt biases

learning from experiences

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7
Q

what is an algorithm

A

a technique of transitioning through the problem space

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8
Q

what 4 things to algorithms focus on

A

exhaustive search-working your way through until you find what you’re going to engage in
following directions
means end analysis-closer and closer to a solution until you get there
local minima-the best chance at moving forward

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9
Q

what 2 problems may problem solving have

A

functional fixedness

negative set

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10
Q

what is functional fixedness

A

people are stuck in their own way of thinking

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11
Q

what is negative set

A

having a negative mind set

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12
Q

luchens 1942

A

functional fixedness

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13
Q

luchens 1942

study

A

how to get to target using a, b and c
when p’s get to question 8, the pattern doesnt fit anymore
when you set people up in a way of solving things, they get SET in that way, then when faces with something that doesnt fit, they are more likely to fail

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14
Q

negative mind set

A

“move” one glass

people get suck on one word and cannot move away from it

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15
Q

what is incubation

A

taking a break from a task makes us more likely to be able to complete it later

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16
Q

incubation

A

silveira 1971

17
Q

silveira 1971

A

incubation

18
Q

incubation

study

A

55% solved the puzzle in 30mins when the links were in front of them
group 1- had 15 mins to think about it, 30mins break and then 15mins to complete it and 64% completed it
group 2-given task, 4 hours later had to come back an complete it, 85% did it

19
Q

why does incubation work

A

the break allowed participants to subconsciously work on the problem. During this break, out of the millions of ‘problem paths’ available, some became ‘lit up’ some of the ‘dead’ ones became rejected and hence our ‘problem space’ became clearer

20
Q

what are the 3 biases in heuristic problem solving

tverksy and kahneman 1970s

A

representative
simulation
availability

21
Q

what is the representative bias

A

used when making judgements about an event under certainty
e.g tossing a coin, which sequence is more likely?
each coin toss is 50% equal chance
gambler’s fallacy

22
Q

what is the simulation bias

A

how easily we can imagine we are in that situation

23
Q

what is availability bias

A

using the information available to make judgements about something

24
Q

tversky and kahneman 1970s

A

heuristic biases