Problem Solving

Question 1

What are the four overlapping and interlocking processes of the OODA Loop?

Answer 1

-Observe: current situation, facts, known and unknown

-Orient: understand your situation, set goals

-Decide: select a course of action

-Act: put your plan into action

Question 2

What are the eight steps of the practical problem solving method?

Answer 2

-clarify the problem
-break down the problem and idenify performance gaps
-set improvement targets
-determine root causes
-develop countermeasures
-see countermeasures through
-confirm results and process
-standardize successful processes

Question 3

What step(s) of the 8-step practical problem solving method fall underneath the Observe step of the OODA Loop?

Answer 3

-clarify the problem
-break down the problem and identify performance gaps

Question 4

What step(s) of the 8-step practical problem solving method fall underneath the Orient step of the OODA Loop?

Answer 4

-set improvement targets
-determine root causes

Question 5

What step(s) of the 8-step practical problem-solving method fall underneath the Orient step of the OODA Loop?

Answer 5

-set improvement targets
-determine root causes

Question 6

What step(s) of the 8-step practical problem-solving method fall underneath the Decide step of the OODA Loop?

Answer 6

-develop countermeasures

Question 7

What step(s) of the 8-step practical problem-solving method fall underneath the Act step of the OODA Loop?

Answer 7

-see countermeasures through
-confirm results and process
-standardize successful processes

Question 8

What are the stages in the APTEC model?

Answer 8

-analyze
-plan
-train
-execute
-critique

Question 9

What steps are part of the Analyze stage of the APTEC model?

Answer 9

-identify and understand the mission
-gather and use data
-generate solutions
-test and evaluate the solutions
-select the best solution

Question 10

What steps are part of the Plan stage of the APTEC model?

Answer 10

-translate solution
-catch and correct oversights
-resolve specifics

Question 11

What is different about the Training stage of the APTEC model?

Answer 11

-other problem-solving techniques don’t have a designated stage to train

Question 12

What steps are part of the Execute stage of the APTEC model?

Answer 12

-accomplish the plan
-gather info for the critique stage

Question 13

What steps are part of the Critique stage of the APTEC model?

Answer 13

-establish what happened
-compare to what was supposed to happen
-determine what was right or wrong
-determine how the task should be done differently
-identify lessons learned

Question 14

What is unique about the APTEC model in regards to documentation?

Answer 14

There is no step for documentation of the solution.