Priam + Amit Flashcards

1
Q

What section on a task would you use to see the most recent update made to a record?

A

Activity

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2
Q

The employee on-boarding team has aked for a way for managers to order computers, monitors, business cards and cell phones for new employees. What would you create to meet this requirement?

A

An order guide

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3
Q

Which field is used as a unique key during imports?

A

Coalesce field

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4
Q

Which component of a table contains a piece of data for one record?

A

Field

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5
Q

What module do you use to access the reports that are available to you?

A

Reports - View / Run

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6
Q

Which are states that you can make a field on a form using UI Policy?

A

read-only
mandatory
hidden

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7
Q

A group is stored in which table?

A

sys_user_group

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8
Q

What is the master table that contains a record for each table in the database?

A

sys_db_object

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9
Q

What is the way to mark a knowledge article for review?

A

Flag

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10
Q

What defines conditions that are evaluated against users to determine which users can create, reade, write and retire knowledge articles?

A

User Criteria

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11
Q

Which type of interface enables to you display multiple performance analytics, reporting and other widgets on a single screen?

A

Dashboard

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12
Q

As a ServiceNow administrator you found that field names on the import set match the name of the fields on the target table. What import utility should you use?

A

Automatic Mapping

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13
Q

You want to control the mandatory or the read-only state of a form field with no-code approach. What should you use?

A

UI Policy

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14
Q

You want to access the knowledge bases which are available to you. Which module should you use?

A

Self Service –> Knowledge

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15
Q

Which module should be the first step for importing the data?

A

Load Data

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16
Q

What is a tool to create dependencies between configuration items in the CMDB?

A

CI Class Manager

17
Q

Which users will be able to view articles in a knowledge base if the knowledge base has no access details specified?

A

Active users only

18
Q
A