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Speech > (Prelims) Foundation of Communication > Flashcards

(Prelims) Foundation of Communication Flashcards

1
Q

a complicated and long process where we express and share messages with others

A

communication

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2
Q

these may be in terms of visual, auditory or even nonverbal

A

messages

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3
Q

this is a process where message is created

A

encoding

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4
Q

this is a process where the message is interpreted

A

decoding

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5
Q

this is the response that will be received after the interpretation

A

feedback

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6
Q

this is a mental library of scripts found in each individual based on the current knowledge

A

canned plan

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7
Q

this is the actual text of things we say/do during specific occasions

A

script

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8
Q

T or F: each canned plan doesn’t contain any script

A

False; may script

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9
Q

T or F: canned plan and script are not based on previous knowledge and experiences

A

False; based sa previous

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10
Q

T or F: the script used is the same to everyone and occassion

A

False; iba iba

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11
Q

T or F: we always start from scratch in terms of forming messages

A

False; hindi palagi

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12
Q

according to him, ideal communication is impossible to achieve but it(communication) will only move us close to what our goal is

A

Jurgen Habermas

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13
Q

this is the physical, social, historical, psychological and cultural situation where it revolves around a certain communication event

A

communication context

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14
Q

this is communication situation where it includes the location, the environmental conditions (temperature, lighting, noise level), and the physical proximity of participants.

A

physical situation

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15
Q

is a sense of ‘being there’ virtually

A

social presence

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16
Q

this is communication situation where it includes the nature of the relationship that already exists between the participants

A

social situation

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17
Q

this is communication situation where it includes the previous communication between each participant

A

historical situation

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18
Q

T or F: the better you know someone the worse your relationship is with them

A

false; better relationship

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19
Q

this is communication situation that includes the moods and feelings each person brings to the encounter or conversation.

A

psychological situation

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20
Q

this is communication situation that includes the beliefs, values, orientations, underlying assumptions, and rituals belonging to a specific culture.

A

cultural situation

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21
Q

based depending on the participant population and level of formality

A

communication settings

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22
Q

this is the situation where people from diverse cultures come together

A

cultural situation

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23
Q

refers to the different environment where each person communicates

A

communication settings

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24
Q

this might affect how we encode and decode messages

A

communication settings

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25
Q

this is a type of communication where we interact with ourself

A

intrapersonal communication

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26
Q

this communication type is normally not done by talking but in the mind

A

intrapersonal communication

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27
Q

intrapersonal communication shapes what?

A

self perception

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28
Q

this is the fear of having a communication with others

A

communication apprehension

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29
Q

self talk improves?

A
  • self concept
  • self esteem
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30
Q

this is a type of communication where interaction occurs between 2 people with a distinguishable relationship

A

interpersonal communication

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31
Q

small group communication typically occurs between how many people?

A

3 - 20

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32
Q

T or F: small group discussion cannot happen online but only ftf

A

false; pwede both

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33
Q

this is a type of communication where a participant speaks in front of a group of people more than 20

A

public communication

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34
Q

T or F: public speech is an example of public communication

A

true

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35
Q

where is mass communication done through?

A

mass media to a large population at the same time

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36
Q

which of the following is not an example of mass communication
- newspaper
- advertisement
- forum
- magazine

A

forum (public communication)

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37
Q

T or F: communication process is a complex process

A

true

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38
Q

this is a process where 3 different but connected activities resulted in shared meaning

A

communication process

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39
Q

communication process is affected by what?

A

channels used and noise/interference

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40
Q

this happens during encoding

A

message production

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41
Q

T or F: we recall our canned script to form encode in message production

A

true

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42
Q

this happens during decoding

A

message interpretation

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43
Q

T or F: we always prepare a feedback based on our message interpretation

A

true

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44
Q

made up of behavioral adjustment of each participant

A

interaction coordination

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45
Q

this occur when the interpretation of both sender and receiver is the same

A

shared meaning

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46
Q

this is where the message travel

A

channel/s

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47
Q

T or F: ftf communication has different channels

A

true

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48
Q

T or F: technology mediated communication has the same channel with ftf communication

A

true

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49
Q

3 channels of face-to-face communication

A
  • verbal
  • nonverbal
  • visual
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50
Q

these are images that symbolizes the sender’s mood/emotion

A

emoticons

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51
Q

abbreviations that stand in for common phrases

A

acronyms

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52
Q

based on how much and kind of info can be transmitted in a certain channel

A

media richness

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53
Q

this is the best channel used

A

face-to-face

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54
Q

T or F: the less information there is, the less misunderstandings happen

A

false, more misunderstanding if less info

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55
Q

this is the extent of channel that allow immediate feedback

A

synchronicity

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56
Q

this allows communication to happen on the ‘real’ time

A

synchronous channel

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57
Q

this allow communication happen with ‘lag’ or ‘delay’

A

asynchronous channel

58
Q

T or F: rich(ftf) and synch channels must be used if the messages are complicated

59
Q

T or F: asynch channels can give you extra time to analyze the message

60
Q

this is a the proper channel where you want to share a simple and neutral type of info

A

lean channel

61
Q

this is the stimulus that interferes the communication process

A

interference/noise

62
Q

this is any physical/external sound/sight that might distract us

A

physical noise

63
Q

this typically happens in the mind that might interfere with the message

A

psychological noise

64
Q

T or F: communication process is linear

A

false; not linear

65
Q

T or F: communication process begins when a sender plans to share a message to a receiver

66
Q

T or F: if the receiver misunderstood the message, the sender will not clarify it

A

false; i-clarify niya ‘yon

67
Q

T or F: receivers will encode the message using a script from his/her canned script

68
Q

T or F: communication is not learned

A

false; it is learned

69
Q

T or F: there are 5 communication characteristics

A

false; 7 sila

70
Q

T or F: the characteristics of communication does not help improve communication skills

A

false; iniimprove nila

71
Q

T or F: communication has a purpose

A

oo true yes

72
Q

communication purpose where we identify our strengths and weaknesses

A

develop and maintain our sense of self

73
Q

communication purpose where we communicate with other people about different topics

A

to meet our social needs

74
Q

communication purpose where we resolve misunderstandings and maintain relationships

A

to develop and maintain relationships

75
Q

communication purpose where it can be through observation reading or even communication with others

A

to exchange information

76
Q

this is a communication process where we convince other or even negotiate

A

to influence others

77
Q

T or F: communication is not continuous

A

false; continuous siya

78
Q

T or F: silence can also be a communication

79
Q

behavior that represents reactions to the environment and people in it

A

nonverbal behavior

80
Q

T or F: communication is reversible

A

false; it is irreversible

81
Q

T or F: once we say/do something, we can still erase it

A

false; bawal na nuba

82
Q

T or F: we can always repair the damage done in communicatin

A

false; wag mo na ipilit pls lang

83
Q

communication being irreversible is equal to what saying about the internet

A

‘leaving electronic footprint’

84
Q

T or F: you have little to no control about the receivers action regarding to what you have said/did to him/her

85
Q

T or F: communication is situated

86
Q

T or F: message can be interpreted differently depending on the environment, channel and how it was produced

87
Q

T or F: communication is indexical

88
Q

it is the measurement of the emotional temperature of a relationship on the current time

89
Q

index measures the level of?

90
Q

it depicts the intensity of having faith on their relationship and on the other person in that relationship

91
Q

it is where between 2 people, were one seeks dominance in the relationship

92
Q

this is measures how close 2 persons are in terms of relationship

93
Q

T or F: communication doesn’t vary in conscious thought

A

false; it varies

94
Q

T or F: communication doesn’t happen spontaneously

A

false; it happens spontaneously

95
Q

this is an expression when things are spoken without thinking too much

A

spontaneous expressions

96
Q

these are carefully and thoughtfully formed for a situation

A

constructed messages

97
Q

T or F: communication is not guided by cultural norms

A

false; it is guided

98
Q

a system of shared beliefs, values, symbols and behaviors

99
Q

T or F: interpretation of message may depend on his/her cultural background

100
Q

this type of concern permeate all types of communication

101
Q

this is a set or moral principles held by society, group or individuals

102
Q

it reflects what we believe is right or wrong

103
Q

T or F: we always make choices with ethical application

104
Q

T or F: ethical communicators must be honest

105
Q

T or F: is the foundation of moral life

106
Q

T or F: we should try not to deceive others

107
Q

‘practice what you preach’ is in what principle if ethical communication

108
Q

T or F: ethical communicators should be impartial in decisions

109
Q

T or F: ethical communicators should gather relevant and verified facts before giving a feedback

110
Q

T or F: ethical communicators should show respect

111
Q

T or F: ethical communicators should be responsible for their messages

112
Q

T or F: ethical communicators should always gossip, spread rumors and bully others

A

false; wag

113
Q

who proposed the ‘bright side and dark side messages’

A

Spitzberg and Cupach

114
Q

these are metaphors that characterize the difference between ethical and unethical communication

A

bright side and dark side messages

115
Q

this is a message that are both ethical and appropriate

A

bright side messages

116
Q

this is a message that are both unethical and inappopriate

A

dark side messages

117
Q

this is a message that is honest but can sabotage the relationship

A

hard dark side messages

118
Q

this is a message where the message is dishonest to maintain a good relationship

A

easy dark side messages

119
Q

this is a message where the message is both disrespectful and damaging

A

evil dark side messages

120
Q

example of hard dark side message

121
Q

example of easy dark side messages

A

white lies

122
Q

example of evil dark side messages

A

hate speech

123
Q

this is the impression where the communication behavior is appropriate and effective

A

communication competence

124
Q

when is a communication effective

A

when it achieves its goal

125
Q

when is a communication appropriate

A

when it complies with what the communication should be

126
Q

communication competence can be achieve through what 3 samples

A
  • personal motivation
  • knowledge acquisition
  • skills practice
127
Q

these can influence how others perceive us as a competent communicators

A
  • credibility
  • social ease
128
Q

it is the perception of about the speakers trustworthiness

A

credibility

129
Q

it is how one manages communication (does not appear nervous/ anxious)

A

social ease

130
Q

the fear associated with communication with others

A

communication apprehension (CA)

131
Q

type of CA where we feel anxious in speaking situations

A

traitlike CA

132
Q

type of cA where we feel anxious in some certain people or group

A

Audience-based CA

133
Q

type of CA that usually where a person feels anxious in a situation that is not related to the context/person they are currently talking to

A

situational CA

134
Q

type of CA where anxiety only occurs in a particular situation

A

context-based CA

135
Q

T or F: communication can be improved

136
Q

Communication of members of an organization

A

Organizational communication

137
Q

Communication that is from the managers/high level to the staff through formal channels

A

Downward communications

138
Q

Communication by staff to the higher ups, mostly through complaints

A

Upward communication

139
Q

Communication of the same level in an organization

A

Horizontal/lateral organization

140
Q

Communication with the higher positions w/o checking who’s next in line

A

Crosswise/diagonal communication

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