(Midterms) Listening Flashcards

1
Q

being attentive

A

mindfulness

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2
Q

requirement for listening

A

hearing

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3
Q

requires understanding and comprehension

A

listening

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4
Q

partner of listening

A

speaking

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5
Q

most important and difficult to develop

A

listening

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6
Q

4 language skills

A
  • listening
  • writing
  • speaking
  • reading
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7
Q

T or F: listening is one of the attributes employers seek

A

true

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8
Q

consists of complex affective, cognitive and behavioral process

A

listening

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9
Q

motivate us in attending/listening

A

affective process

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10
Q

connected with understanding/interpreting meaning

A

cognitive process

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11
Q

connected in responding with verbal and nonverbal feedback

A

behavioral process

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12
Q

widely used in everyday communication

A

listening

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13
Q

listening for enjoyment

A

appreciative

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14
Q

listening that infers more than what the speaker is saying

analyzing the message said

A

discriminative listening

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15
Q

listening to be able to recall information

A

comprehensive listening

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16
Q

listening to learn more

A

critical listening

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17
Q

this is the anxiety we feel in terms of listening

A

listen apprehension

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18
Q

this may increase our anxiety in interpreting a message

A

listening apprehension

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19
Q

T or F: listening apprehension doesn’t effect our focus on the message

A

false; it affects

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20
Q

this is out favored and most of the time, unconscious response in listening

A

listening style

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21
Q

we focus and evaluate facts and evidences

A

content-oriented listeners

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22
Q

focus on what other people feel

A

People-oriented listeners

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23
Q

the speaker is focused on the main point

A

action-oriented listener

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24
Q

conversations are quick and fast-paced

A

time-oriented listeners

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25
Q

typically influenced by culture

A

preferred listening style

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26
Q

T or F: women identified with feminine co-culture are often described as person-oriented

A

true

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27
Q

T or F: men identified with masculine co-culture are often described as person-oriented

A

false; time-oriented

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28
Q

this is the the processing of info

A

processing approach

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29
Q

this is the habitual and unconscious processing of info

A

passive listening

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30
Q

this is the deliberate and conscious processing of info

A

active listening

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31
Q

listening that requires practice

A

active listening

32
Q

T or F: in active listening, you can be absent

A

false; present dapat

33
Q

process of intentionally perceiving and focusing on a message

A

attending

34
Q

rate of words per minute at which people normally speak

A

120-150

35
Q

rate of words per minute at which our mind can process

A

400-800

36
Q

create opportunities for inattention

A

gap between speaking and processing

37
Q

3 major points in attending checklist

A
  • be physically ready in listening
  • resist mental distraction
  • hear the person out
38
Q

accurately interpreting the message

A

understanding

39
Q

5 key points in understanding checklist

A
  • identifying the main point
  • ask questions
  • paraphrase
  • emphatize
  • remembering
40
Q

paraphrasing that focuses in denotative meaning

A

content paraphrase

41
Q

paraphrasing that focuses on the emotion of message

A

feelings paraphrase

42
Q

T or F: in paraphrasing you are verifying if your understanding is right about the topic

A

true

43
Q

the compressing of words using original text

A

summarizing

44
Q

restating main points using own words

A

paraphrasing

45
Q

occurs when you experience emotional response parallel to another person’s actual emotion

A

emphatic responsiveness

46
Q

occurs when we use everything you know about the sender’s circumstance to be able to understand his feelings

A

perspective taking

47
Q

rather than experiencing the emotions of others, we try to use intellectual knowledge to understand the feelings of others

A

sympathetic responsiveness

48
Q

this is used to increase the accuracy of understanding emotion

A

perception checking

49
Q

this is the ability to remember and recall information at a later time

A

remembering

50
Q

3 key point in the remember checklist

A
  • repeat the info
  • construct mnemonics
  • take notes
51
Q

this is when you say something for several times that helps storing the information

A

repetition

52
Q

creating words from the first letter of each word you are trying to remember

A

mnemonics

53
Q

provides a written record that you can learn for a later time

A

notes

54
Q

process of critically analyzing a message to check the truthfulness

A

evaluating

55
Q

2 key points in evaluating checklist

A
  • separate facts from inferences
  • probe for information
56
Q

statements proved to be true

A

facts

57
Q

assertions based on the facts presented

A

inferences

58
Q

the is where you provide feedback

A

responding

59
Q

signals used to illustrate that we are listening and understanding the message

A

nonverbal feedback cues

60
Q

response that cheers, encourages or consoles other people in times of need

A

emotional support response strategies

61
Q

can create an environment where it encourages the person to talk about a distressing situation

A

supportive response

62
Q

this is were we dont agree with the speaker but still demonstrate respect

A

constructive criticism response strategies

63
Q

the goal when giving formal constructive speech that are respectful, honest and helpful

A

formal constructive speech critique strategies

64
Q

address content, structure and delivery and presentation aids

A

good speech critiques

65
Q

this process of approach involves giving positive approach first before negative approach

A

cake approach

66
Q

Requires understanding and comprehension

A

Listening

67
Q

Physiological process in listening

A

Hearing

68
Q

Importance of listening

A
  • provide clarification
  • increase ability to evaluate message
  • improve listening; valuable un seeking jobs
69
Q

Listening to infer more than what the speaker might mean beyond the actual words

A

Discrimination

70
Q

Appreciate details and processing complex messages

A

Content-oriented listener

71
Q

Tend to notice their parents feelings

A

People-oriented listener

72
Q

Get frustrated when ideas are disorganized

A

Action-oriented listener

73
Q

Regularly check the time on their phones and encourage others to pick the pace

A

Time-oriented listener

74
Q

T or F: in passive listening, we are listening like on auto pilot

A

True

75
Q

Listening where we aren’t interested or multitasking

A

Passive listening