PRELIM: FIRST QUIZ

Question 1

,is the desired aim or condition toward which one is willing to work.

Answer 1

GOAL

Question 2

Are personal goals that are usually based on one’s desire in life.

Answer 2

INDIVIDUAL GOALS

Question 3

Pertains to what the individual members of the group desire to achieve as a group.

Answer 3

2. GROUP GOALS

Question 4

the endpoint toward which activities are aimed. It is the target or end that managers want to reach

Answer 4

ORGANIZATIONAL GOALS

Question 5

powerful process of thinking about the ideal future, and for motivating oneself, the group or the organization to turn this vision of the future into reality.

Answer 5

GOAL SETTING

Question 6

characteristic of goal
A useful way of making goals more powerful is;

SMARTER

Answer 6

. Specific
2. Measurable
3. Attainable
4. Realistic
5. Time-bound
6. Efficient and effective
7. Rewarding

Question 7

RESOURCES (7M’s)

Answer 7

MONEY
MEN
MACHINE
MATERIALS
METHODS
MOMENT
MANAGER

Question 8

function that must be performed in any organization,

Answer 8

MANAGEMENT

Question 9

elationship between leader and followers that can give life to an organization.

Answer 9

LEADERSHIP

Question 10

defined as the process where the nurse influences one or more persons to achieve specific goals in the provision of nursing care of one or more patients.

Answer 10

Nursing Leadership

Question 11

process of working through staff members to be able to provide comprehensive care to the patient. This includes planning, organizing, directing and controlling.

Answer 11

Nursing management

Question 12

Given the power to make decisions alone, having total authority.
Closely supervises and controls people when they perform certain tasks.
E.G: ADOLF HITLER

Answer 12

1. THE AUTOCRATIC OR AUTHORITARIAN LEADER

Question 13

Includes one or more people in the decision making process of determining what to do and how to do it.
Maintains the final decision making authority.
E.G: GEORGE WASHINGTON

Answer 13

DEMOCRATIC OR PARTICIPATIVE LEADER

Question 14

Allows people to make their own decisions.
Leader is still responsible for the decisions that are made.
This style allows greater freedom and responsibility for people.

Answer 14

THE LAISSEZ-FAIRE OR DELEGATIVE LEADER

Question 15

2 OTHER LEADERSHIP STYLES

Answer 15

HE CHARISMATIC LEADER
THE SERVANT LEADER

Question 16

Leads by creating energy and eagerness in people.
Leader is well liked and inspires people.
Appeals to people’s emotional side.
E.G: RONALD REAGAN

Answer 16

THE CHARISMATIC LEADER

Question 17

The highest priority of this leader is to encourage, support and enable people to fulfill their full potential and abilities.
Helps people achieve their goals.
Works for the people.
E.G: ABRAHAM LINCOLN

Answer 17

THE SERVANT LEADER

Question 18

The core elements of nursing leadership are

Answer 18

vision, influence, power, authority, responsibility, and accountability.

Question 19

defined as the ability to efficiently and collectively exercise authority and control through personal, organizational and social strength.

Answer 19

Power

Question 20

is bestowed upon a leader by a given position in the hierarchy of an organization.

Answer 20

Legitimate power

Question 21

is derived from the manager’s ability to give rewards to her subordinates for compliance with her orders or requests.

Answer 21

Reward power

Question 22

is based on the leader’s ability to punish subordinates for non-compliance.

Answer 22

Coercive power

Question 23

is derived from special abilities or skills unique to the leader.

Answer 23

Expert power

Question 24

is based on relationships and connections. Also called networking.

Answer 24

Referent power

Question 25

represents the right to expect or secure compliance; authority is backed by ________.

Answer 25

Authority; Legitimacy

Question 26

three forms of authority are

Answer 26

line authority, staff authority, and team authority.

Question 27

direct supervisory from superior to subordinates. The chain of command is strictly followed.

Answer 27

Line Authority

Question 28

unbroken line of reporting that extends through the entire organization.

Answer 28

Chain of Command

Question 29

take orders from and reports to only one person.

Answer 29

Unity of Command

Question 30

number of employees placed under the direction of one leader manager.

Answer 30

Span of Control

Question 31

authority that is based on expertise and which usually involves advising line managers.

Answer 31

Staff Authority

Question 32

authority is granted to committees or work teams involved in an organizations daily operations.

Answer 32

Team Authority

Question 33

uses delegated authority within formal organization to organize, direct and control subordinates so nursing services are coordinated.

Answer 33

Management

Question 34

a process of directing and influencing a task related activity of group members.

Answer 34

Managerial Leadership

Question 35

refers to the highest level of hierarchy, it is the policy making body and as such sets the policy for the organization which determines the aims and objectives of the organization.

Answer 35

ADMINISTRATION

Question 36

arrangement of people and resources working in a planned manner toward specified strategic goals.

Answer 36

ORGANIZATION

Question 37

line linking the parts of an organization, its relationships, areas of responsibilities, persons to whom one is accountable; and channels of communication

Answer 37

ORGANIZATIONAL CHART

Question 38

outlines the purpose of the agency, and in this case, the purpose of the hospital or the organization that provides health care.

Answer 38

mission

Question 39

outlines the organization’s future role and functions. It gives the agency something to strive for.

Answer 39

vision

Question 40

describes the vision of an organization. It is a statement of beliefs and values that direct the organization’s life or practice.

Answer 40

PHILOSOPHY

Question 41

developed the Theory of Scientific Management in order to address the growing need to improve industrial production.

Answer 41

Frederick Taylor (1856 – 1915)

Question 42

First came up with the five basic functions of management—Planning, Organizing, Staffing, Directing, Communicating, and Controlling

Answer 42

Henri Fayol (1841-1925)

Question 43

father of the Theory of Social and Economic Organization.

Answer 43

Max Weber (1864-1920)

Question 44

as a social process focused on the motivation of individuals and groups alike towards achieving a common goal.

Answer 44

Mary Follet (1868-1933)

Question 45

tested the assumptions of the scientific management theory through studies called the “Hawthorne effect”

Answer 45

Elton Mayo (1880-1949) and
Fritz Roethlisberger (1898-1974)

Question 46

contemporary leader-manager theories

Answer 46

Management by Objectives
Management as Decision Making
Managerial Roles

Question 47

Father of modern corporate management
- consensual process where both management and rank-and-file meet in order to understand and agree on the organization’s objectives.

Answer 47

Peter Drucker (1909-2005)

Question 48

MANAGEMENT AS DECISION MAKING

Answer 48

Herbert Simon (1916-2001)
- Suggested the view that in hospitals and other service institutions, decisions are made by employees at all levels of organization, forming a network of decision makers.

Question 49

he developed two theories dubbed Theory X and Theory Y worked on two different sets of assumptions.

Answer 49

Douglas McGregor

Question 50

came up with the Two Factor Theory that influence people: hygiene factors and motivation factors.

Answer 50

Frederick Herzberg (1959)

FREDERICK HERZEBERG’S MOTIVATION- HYGIENE THEORY