Power and Politics Flashcards

1
Q

power def

A

ability to get someone to do something. a function of DEPENDENCE

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2
Q

Dependence DEf

A

the state fo relying on or being crontrolled by someone else

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3
Q

3 key difference in power and leadership

A

1)leadership needs goal congruence while power only needs dependence 2) leadership has downward influence while power influences ina ll direections3) researchin leadership focused on style and power focused on tactics

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4
Q

5 Bases of Power

A

1) Coercive Power 2)Reward Power 3) Legitimate Power4) Referent Power 5) Expert Power

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5
Q

def coercive power

A

depends on fear of negative results if fail to comply

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6
Q

def reward power

A

opposite of coerfcive, uses rwards to make ppl act

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7
Q

def legitimate power

A

the formal authority to control resources based on structural position in the orgainzation

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8
Q

def expert power

A

influence wielded as a result of special knowledge or skills

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9
Q

def referent power

A

based on identification with a person who has desireable skills or traits. employees want to act like their boss if he has referent power

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10
Q

Which bases of power are the most effective?

A

expert & referent add to J satisfaction, reward and legitimate unrelated to satisfaction, coercive negatively related to satisfaction

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11
Q

def power tactics

A

the type of behavior used to intentionally influence the behavior and attitudes of another person (aka influence tactics)

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12
Q

Name the 9 influence tactics

A

Legitimacy, Rational Persuasion, Inspirational Appeals, Consultation, Exchange, Personal Appeals, Ingratiation, Pressure, Coalitions

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13
Q

def legitimacy

A

IT, saying that a request is consistent wioth the organizational policies reaarding someone in your psition. RULES

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14
Q

def rational persuasion

A

IT, presenting factual and logfical arguments

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15
Q

def inspirational appeals

A

`IT, target the emotions

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16
Q

def consultation

A

IT, increasing support by involvingt target in planning your plan

17
Q

def exchange`

A

IT, rewarding your target if they give in. give & take, back scratching system

18
Q

def personal appeal

A

IT, asking for compliance based n friendship or loyalty

19
Q

def ingratiation

A

IT, flattery

20
Q

def pressure

A

IT, warnings, repeat demands, threats

21
Q

def coalitions

A

IT, enlisting the aid of support of others to persuade a target to agree

22
Q

What are the most effective Influence tactics?

A

RAtional persuasion, inspirational appeals, and consultation (if target is vested in outcome). Pressure is least effective

23
Q

What is the best Influence tactic for upward communication

A

Rational persuasion

24
Q

How does power affect ppl

A

ppl with power can be selfish, overconfident and insecure (esp if they come from low status).

25
Q

def political skill

A

the ability to influence others to enhance a personal agenda. Excellent users of Influence tactics, can influence without detection, most valuable with high stakes

26
Q

def political behavior

A

the use of power to affect decision making in an orgainzation

27
Q

3 causes fo politcs

A

1) conflicting interests btwn values 2) limited resources 3) ambiguity on decision making

28
Q

Personal factors contributing to polical behaviorq

A

high self-monitoring (reactive to external situations) internal locus of conrol,

29
Q

org factors contributing to political behavior

A

shifting resources, opportunity for promotion,low trust, role ambigutiy, subjective evals, zero sum approach

30
Q

What are 4 responses to politicing in orgs

A

1) decresed job satisfaction, 2) increases streee 3) increased turnover 4) reduced performance

31
Q

How to combat politics

A

reveal how decisions are made

32
Q

Defensive behaviors against politics

A

Avoiding Action, Blame, Change (ABC)

33
Q

Impression management

A

controlling perceptions