Org Structure Flashcards

1
Q

def organizational structure`

A

the type of framework a company uses to distinguish power, authority, roles, responsibility and communication channels for an org

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2
Q

All orgs have an org structure

A

even if its not a good one

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3
Q

6 Key Elements of Org Structure

A
  1. Work Specialization 2. Departmentalization 3. Chain of Command 4. Span of Control 5. Centralization 6. Formalization
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4
Q

def work specialization

A

6KOSE,basically division of labor, to what degree is the work divided into seperate jobs. You want enough work specialization to make ppl experts, but not too much and turn them into robots

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5
Q

def departmentalization

A

6KOSEthe basis by which jobs are grouped together so that their common tasks can be coordinated (can be by priduct, function, grography, process, or customer)

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6
Q

What are the 5 ways of departmentalizing?

A

Function (mktg, engineering, sales, etc), Product, Geograqphy, Process (r&D, customer acquisition, order fulfillment), Customer (different markets)

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7
Q

def chain of command

A

6KOSE, clarifies who reports to who,

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8
Q

def unity of command principle

A

a person whould only be accountable to one superior

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9
Q

def span of control

A

6KOSE, the number of employees a managers is expected to direct, can have wider span if employees are competent

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10
Q

def centralization

A

6KOSE, how much of the decision making is concentrated at one point in the org

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11
Q

def formalization

A

6KOSE, degree to which jobs are standardized within an orgainzation

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12
Q

3 common org designs

A

1, Simple/Flat org Structure 2. Bureaucracy 3. The matrix structure

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13
Q

def simple/flat org designs

A

3COD, simple/flat org designs have a low degree of departmentalization and wide spans of control, authority centralized in one person, not very formal, fast decisions,best for small firms

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14
Q

def bureaucracy

A

3COD, a formal system of standardization and routine, rules run the show, narrow span of contrl, decision making follows the chain of command. good for efficiency, bad for creativity

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15
Q

def matrix structure

A

3COD, reporting relationships set up as a grid, you report to two ppl (functonal area and product area) dual chain of command, allows of refficient sharing of resources

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16
Q

def virtual orgainization

A

a small core organization that outsources major business functions, super flexible

17
Q

def boundaryless organization

A

no chain of command, limitless span of control, departments become teams, family grocery store anaylogy; removed vertical and horizontal (functionl group)boundaries

18
Q

def downsizing

A

a systematic effort to make an org leaner by selling off/closing units; bad for employees

19
Q

3 strategies for orgs

A

innovation strategy, cost-minimization strategy, imitation strategy

20
Q

determinants of org structure (why they differ)

A

org strategy, org size, technology, environment (inc. level of gworth, volatility, and complexity)