Power Flashcards
Power over a person when that person wishes to be like you or identified by you
Referent Power
Power over a person if you have the ability to give that person rewards
Reward power
Power if you have the ability to remove rewards or to administer punishments
Coercive Power
Power if group members regard you as having expertise or knowledge
Expert Power
Power if you seen as someone who can communicate logically and persuasively
(Someone who has significant info and ability to use it)
Information Power
Power over another person when this person believes you have the right by virtue of your position
(Teachers or pastors)
Legitimate Power
Steps in Problem Solving Discussion
- Define and analyze the problem
- Establish criteria for evaluating solutions
- Identify possible solutions
- Evaluate solutions
- Select best solutions
- Test selected solutions
Method of problem solving that uses limited discussion and confidential voting to obtain a group discussion
Nominal Group Technique
A group of experts is established but there’s no interaction among them; instead communicate by repeatedly responding to questionnaires
Delphi Method
Group of workers whose task it is to investigate and make recommendations for improving quality of some organizational function
Quality circle
