Post Midterm: Closing Projects

Question 0

Should a project be closed even if it’s not finished? why?

Answer 0

yes, so that it can provide learning for future projects

Question 1

what is the closing process?

Answer 1

involves gaining stakeholder and customer acceptance of the final product and service.

Question 2

name a few closing activities.

Answer 2

• archive of deliverables
• breakdown, and clean up after events
• return of leased equipment
• stakeholder closures
• tie any loose ends

-close any contracts

Question 3

2 tools to assist contract closure

Answer 3

1. procurement audit
   - identifies lessons learned in the entire procurement process
2. records management system
   - provides the ability to easily organize, find, and archive procurement related documents.

Question 4

Some lessons learned from past project teams:

Answer 4

-ask more questions about what the cx wants
-expand customer requirements
-clear requirements
-one customer contact
-face to face meetings
-back up your data
-UNDER PROMISE OVER DELIVER
-show something early
research early prototype soon

Question 5

What are maturity models?

Answer 5

a framework for helping orgs improve their processes and systems.

Question 6

key performance indicator is what (kpi)?

Answer 6

a criterion used to determine whether the outcome associated with a capability exists, or the degree to which it exists