PMP Study From Coursera - Course 2 Flashcards
Refers to how the customer uses and adapts a product or service without any issues
Adoption
A work management platform that helps teams plan and coordinate their work; useful for building project plans assigning tasks
Asana
A point of reference
Benchmark
Expected gains of a project
Benefits
An estimate of the amount of money a project will cost to complete
Budget
The reason for initiating a project
Business Case
Tools used to quickly and efficiently check in with team members on questions, comments, and other topics related to a project
Collaboration Tools
A feature that adds automatic color coding to cells in a spreadsheet
Conditional Formatting
The process of adding up the expected value of a project—the benefits—and comparing them to the dollar costs
Cost-benefit-analysis
The people who will get some value from a successfully-landed project
Customers
A feature that adds dropdown lists to cells in a spreadsheet
Data Validation
A tangible outcome from a project; what gets produced or presented at the end of a task, event, or process
Deliverable
A digital word processing application
Docs
Refers to how often or meaningful customer interaction and participation is over time
Engagement
A feature that generates formulas which can be used to manipulate data and perform calculations in a spreadsheet
Function
A horizontal bar chart that illustrates a project’s tasks, with clear breakdowns of who’s responsible for the work and when those tasks are due
Gantt Chart
The top cell or cells in a column in a spreadsheet
Header
Measures how much power a stakeholder has and how much the stakeholder’s actions affect the project outcome
Influence
The first phase within the project life cycle, followed by planning, executing, and closing
Initiation
Tasks that are included in the project plan and contribute to the project’s goal
In-scope
Gains that are not measurable or quantifiable, such as customer or employee satisfaction or brand recognition
Intangible Benefits
A cost that cannot easily be quantified, such as loss of employee morale or brand damage.
Intangible Costs
Refers to how much the needs of the stakeholder will be affected by project outcomes
Interest
The part of an OKR that describes measurable outcomes that objectively define when the objective has been met
Key Results
The people with the highest amount of influence on and interest in a project; also called “key players”
Key Stakeholders
To measure the success of a project using the success criteria established at the outset of the project
Land
To deliver the final result of a project to the client or user
Launch
Items needed to help get the project done
Materials
Data used to measure something, like numbers or figures
Metrics
The part of an OKR that defines what needs to be achieved and describes a desired outcome
Objective
A combination of a goal and a metric to determine a measurable outcome
Objectives and Key Results (OKRs)
Tasks that are not included in the project plan and don’t contribute to the project’s goal
Ou-of-scope
A basic analysis tool used to summarize data and show the relationships between data points, making it easier to understand the information contained in a spreadsheet
Pivot Table
A two-by-two grid used for conducting a stakeholder analysis; shows stakeholder interest in the project versus their influence over the project
Power Grid
People who will benefit directly from a project’s success
Primary Stakeholders
Tools used to manage project tasks, including word processing software, spreadsheets, and presentations
Productivity Tools
A document that clearly defines the key details of a project
Project Charter
The desired outcome of a project
Project Goal
The person who plans, organizes, and oversees the whole project
Project Manager
Documentation written at the beginning of a project; kicks off the initiation phase by influencing and persuading the company to move forward with the project
Project Proposal
The person who’s accountable for the project and who ensures the project delivers the agreed-upon business benefits
Project Sponsor
A visual that helps to define roles and responsibilities for individuals or teams to ensure work gets done efficiently; lists who is “responsible,” “accountable,” “consulted,” and “informed” for project tasks
RACI Chart
A metric used to calculate the return on an investment relative to its cost
Return on Investment (ROI)
The budget, people, materials, and other items needed for a project
Resources
Tools used for assigning tasks to multiple teammates and for tracking and visualizing progress; most useful for bigger projects with a larger number of tasks and a bigger team of people to manage
Scheduling and Work Management Software
The boundaries of a project; an agreed-upon understanding as to what is included or excluded from a project
Scope
Changes, growth, and uncontrolled factors that affect a project’s scope at any point after the project begins
Scope Creep
Understanding and negotiating how will be evaluated, accepted, and performed
Scope Management
People who are indirectly impacted by a project’s success
Secondary Stakeholders
Google’s digital presentation application
Slides
A method to evaluate goals; states that goals should be “specific,” “measurable,” “attainable,” “relevant,” and “time-bound”
SMART Goals
A tool used for organizing, transforming, visualizing, and manipulating information; useful for a wide range of tasks, such as creating timelines, building charts, managing budgets, and tracking tasks
Spreadsheet
The important parts of a business, situation, or project that might be at risk if something goes wrong
Stakes
Anyone involved in the project who has a vested interest in the project’s success
Stakeholders
A visual representation of all the stakeholders that illustrates which stakeholders are taking on which responsibilities; also called “stakeholder mapping”
Stakeholder Analysis
The process of involving stakeholders in decision-making to hopefully reach a broader consensus on the organization’s future
Stakeholder Buy-in
The most senior decision-making body on any project; they have the authority to make changes to the budget and approve updates to the timeline or scope
Steering Committee
The standards that measure how successful a project was in reaching its goals
Success Criteria
The people doing the day-to-day work and making the project happen
Team Members
Aids that make it easier for a project manager or team to manage resources and organize work
Tools
The combination of the three most significant restrictions of any project: scope, time, and cost
Triple Constraint
