PMP Study From Coursera - Course 2 Flashcards

1
Q

Refers to how the customer uses and adapts a product or service without any issues

A

Adoption

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2
Q

A work management platform that helps teams plan and coordinate their work; useful for building project plans assigning tasks

A

Asana

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3
Q

A point of reference

A

Benchmark

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4
Q

Expected gains of a project

A

Benefits

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5
Q

An estimate of the amount of money a project will cost to complete

A

Budget

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6
Q

The reason for initiating a project

A

Business Case

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7
Q

Tools used to quickly and efficiently check in with team members on questions, comments, and other topics related to a project

A

Collaboration Tools

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8
Q

A feature that adds automatic color coding to cells in a spreadsheet

A

Conditional Formatting

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9
Q

The process of adding up the expected value of a project—the benefits—and comparing them to the dollar costs

A

Cost-benefit-analysis

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10
Q

The people who will get some value from a successfully-landed project

A

Customers

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11
Q

A feature that adds dropdown lists to cells in a spreadsheet

A

Data Validation

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12
Q

A tangible outcome from a project; what gets produced or presented at the end of a task, event, or process

A

Deliverable

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13
Q

A digital word processing application

A

Docs

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14
Q

Refers to how often or meaningful customer interaction and participation is over time

A

Engagement

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15
Q

A feature that generates formulas which can be used to manipulate data and perform calculations in a spreadsheet

A

Function

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16
Q

A horizontal bar chart that illustrates a project’s tasks, with clear breakdowns of who’s responsible for the work and when those tasks are due

A

Gantt Chart

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17
Q

The top cell or cells in a column in a spreadsheet

A

Header

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18
Q

Measures how much power a stakeholder has and how much the stakeholder’s actions affect the project outcome

A

Influence

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19
Q

The first phase within the project life cycle, followed by planning, executing, and closing

A

Initiation

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20
Q

Tasks that are included in the project plan and contribute to the project’s goal

A

In-scope

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21
Q

Gains that are not measurable or quantifiable, such as customer or employee satisfaction or brand recognition

A

Intangible Benefits

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22
Q

A cost that cannot easily be quantified, such as loss of employee morale or brand damage.

A

Intangible Costs

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23
Q

Refers to how much the needs of the stakeholder will be affected by project outcomes

A

Interest

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24
Q

The part of an OKR that describes measurable outcomes that objectively define when the objective has been met

A

Key Results

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25
Q

The people with the highest amount of influence on and interest in a project; also called “key players”

A

Key Stakeholders

26
Q

To measure the success of a project using the success criteria established at the outset of the project

A

Land

27
Q

To deliver the final result of a project to the client or user

A

Launch

28
Q

Items needed to help get the project done

A

Materials

29
Q

Data used to measure something, like numbers or figures

A

Metrics

30
Q

The part of an OKR that defines what needs to be achieved and describes a desired outcome

A

Objective

31
Q

A combination of a goal and a metric to determine a measurable outcome

A

Objectives and Key Results (OKRs)

32
Q

Tasks that are not included in the project plan and don’t contribute to the project’s goal

A

Ou-of-scope

33
Q

A basic analysis tool used to summarize data and show the relationships between data points, making it easier to understand the information contained in a spreadsheet

A

Pivot Table

34
Q

A two-by-two grid used for conducting a stakeholder analysis; shows stakeholder interest in the project versus their influence over the project

A

Power Grid

35
Q

People who will benefit directly from a project’s success

A

Primary Stakeholders

36
Q

Tools used to manage project tasks, including word processing software, spreadsheets, and presentations

A

Productivity Tools

37
Q

A document that clearly defines the key details of a project

A

Project Charter

38
Q

The desired outcome of a project

A

Project Goal

39
Q

The person who plans, organizes, and oversees the whole project

A

Project Manager

40
Q

Documentation written at the beginning of a project; kicks off the initiation phase by influencing and persuading the company to move forward with the project

A

Project Proposal

41
Q

The person who’s accountable for the project and who ensures the project delivers the agreed-upon business benefits

A

Project Sponsor

42
Q

A visual that helps to define roles and responsibilities for individuals or teams to ensure work gets done efficiently; lists who is “responsible,” “accountable,” “consulted,” and “informed” for project tasks

A

RACI Chart

43
Q

A metric used to calculate the return on an investment relative to its cost

A

Return on Investment (ROI)

44
Q

The budget, people, materials, and other items needed for a project

A

Resources

45
Q

Tools used for assigning tasks to multiple teammates and for tracking and visualizing progress; most useful for bigger projects with a larger number of tasks and a bigger team of people to manage

A

Scheduling and Work Management Software

46
Q

The boundaries of a project; an agreed-upon understanding as to what is included or excluded from a project

A

Scope

47
Q

Changes, growth, and uncontrolled factors that affect a project’s scope at any point after the project begins

A

Scope Creep

48
Q

Understanding and negotiating how will be evaluated, accepted, and performed

A

Scope Management

49
Q

People who are indirectly impacted by a project’s success

A

Secondary Stakeholders

50
Q

Google’s digital presentation application

A

Slides

51
Q

A method to evaluate goals; states that goals should be “specific,” “measurable,” “attainable,” “relevant,” and “time-bound”

A

SMART Goals

52
Q

A tool used for organizing, transforming, visualizing, and manipulating information; useful for a wide range of tasks, such as creating timelines, building charts, managing budgets, and tracking tasks

A

Spreadsheet

53
Q

The important parts of a business, situation, or project that might be at risk if something goes wrong

A

Stakes

54
Q

Anyone involved in the project who has a vested interest in the project’s success

A

Stakeholders

55
Q

A visual representation of all the stakeholders that illustrates which stakeholders are taking on which responsibilities; also called “stakeholder mapping”

A

Stakeholder Analysis

56
Q

The process of involving stakeholders in decision-making to hopefully reach a broader consensus on the organization’s future

A

Stakeholder Buy-in

57
Q

The most senior decision-making body on any project; they have the authority to make changes to the budget and approve updates to the timeline or scope

A

Steering Committee

58
Q

The standards that measure how successful a project was in reaching its goals

A

Success Criteria

59
Q

The people doing the day-to-day work and making the project happen

A

Team Members

60
Q

Aids that make it easier for a project manager or team to manage resources and organize work

A

Tools

61
Q

The combination of the three most significant restrictions of any project: scope, time, and cost

A

Triple Constraint