PMP Study From Coursera - Course 1 Flashcards

1
Q

Agile

A

A project management approach in which project phases overlap and tasks are completed in iterations

Example: Agile methodology allows for flexibility and adaptability in project management.

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2
Q

Authority

A

Refers to one’s ability to make decisions for the project that impact the organization

Example: The project manager has the authority to allocate resources for the project.

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3
Q

Barrier

A

Something that can get in the way of project progress

Example: Lack of communication can be a barrier to project success.

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4
Q

Buzzword

A

A word or phrase that is popular for a period of time or in a particular industry

Example: ‘Synergy’ was a buzzword in the business world for a while.

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5
Q

C-Suite

A

All the “chief” level officers in an organization

Example: The C-Suite meets regularly to discuss strategic decisions for the company.

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6
Q

Change agent

A

A person from inside an organization who helps the organization transform by focusing on improving organizational effectiveness and development

Example: John is seen as a change agent in the company due to his innovative ideas.

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7
Q

Change management

A

The process of delivering a completed project and getting people to adopt it

Example: Change management involves communication, training, and support for employees.

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8
Q

Classic structure

A

An organizational structure with a traditional, top-down reporting hierarchy

Example: Many large corporations still operate under a classic structure.

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9
Q

Closing

A

The phase at the end of a project during which team members’ work is celebrated and how the project went is evaluated

Example: The closing phase includes a project retrospective to analyze what went well and what could be improved.

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10
Q

Contract work

A

Work done for a company by non-employees on a project-by-project basis

Example: The company hired contractors for the software development project.

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11
Q

Corporate governance

A

The framework by which an organization achieves its goals and objectives

Example: Corporate governance ensures transparency and accountability in decision-making.

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12
Q

Cross-functional team

A

Team members who have different skill sets and may even work in different departments but are all working towards the successful completion of a project

Example: The cross-functional team includes members from marketing, engineering, and finance departments.

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13
Q

Culture mapping

A

A tool that can illustrate a company’s culture and how the company’s values, norms, and employee behavior may be affected by change

Example: Culture mapping helps identify areas of resistance to change within the organization.

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14
Q

Delegation

A

Assigning tasks to individuals or resources who can best complete the work

Example: Delegation allows the project manager to focus on strategic decisions.

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15
Q

Deliverable

A

A specific task or outcome

Example: The deliverable for this phase is the completion of the prototype.

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16
Q

DMAIC

A

A strategy for process improvement; refers to the five phases in the Lean Six Sigma approach: define, measure, analyze, improve, and control

Example: DMAIC is used to optimize existing processes.

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17
Q

Effective communication

A

Refers to being transparent, upfront with plans and ideas, and making information available

Example: Effective communication helps prevent misunderstandings among team members.

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18
Q

Escalation paths

A

Refers to the courses for communicating risks to the right people at the right time

Example: Escalation paths ensure that critical issues are addressed promptly.

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19
Q

Executing

A

Completing the tasks necessary to achieve the project goals

Example: The executing phase involves implementing the project plan.

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20
Q

Feedback mechanism

A

A tool that can capture input from stakeholders, such as a survey

Example: The feedback mechanism helps gather insights for project improvement.

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21
Q

Floating task

A

A task for which a change in its delivery would not affect the project’s overall success or impact its timeline

Example: The floating task can be rescheduled without impacting the project deadline.

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22
Q

Flowchart

A

A tool that can visualize a project’s development process

Example: The flowchart provides a clear overview of the project workflow.

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23
Q

Functional manager

A

The leader of a department in a functional (Classic) organization

Example: The functional manager oversees the daily operations of the department.

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24
Q

Functional organizations

A

An organization divided into departments based on function; also called a Classic organization

Example: Functional organizations have clear reporting structures.

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25
Q

Governance

A

The management framework within which decisions are made and accountability and responsibility are determined

Example: Governance ensures compliance with regulations and ethical standards.

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26
Q

Influencing without authority

A

Refers to a project manager’s ability to guide teammates to complete their assigned work without acting as their direct managers

Example: Influencing without authority requires strong interpersonal skills.

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27
Q

Initiation

A

The project phase that is the launchpad for the entire project; project goals, deliverables, resources, budget, and people are identified at this stage

Example: The initiation phase sets the direction and scope of the project.

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28
Q

Internship

A

A short-term way to get hands-on experience in an industry

Example: The internship provided valuable insights into the field of marketing.

29
Q

Interpersonal skills

A

The behaviors used to interact with others; skills that can help one influence without authority, including communication, negotiation, conflict mediation, and understanding motivations

Example: Interpersonal skills are crucial for effective teamwork.

30
Q

Iterative

A

Refers to phases and tasks that overlap or happen at the same time that other tasks are being worked on

Example: The iterative approach allows for continuous improvement throughout the project.

31
Q

Kanban

A

An Agile approach and a tool that provides visual feedback about the status of the work in progress through the use of Kanban boards or charts.

Example: Kanban helps teams visualize workflow and identify bottlenecks.

32
Q

Lean

A

A methodology in which the main principle is the removal of waste within an operation

Example: Lean methodology focuses on efficiency and eliminating non-value-added activities.

33
Q

Lean Six Sigma

A

A combination of two “parent” project management methodologies: Lean and Six Sigma; used for projects that have goals to save money, improve quality, and move through processes quickly

Example: Lean Six Sigma aims to reduce defects and streamline processes.

34
Q

Linear

A

A project structure in which the previous phase or task has to be completed before the next can start

Example: The linear approach follows a sequential order of tasks.

35
Q

Matrix structure

A

A hybrid organizational structure that is like a grid; includes direct higher-ups to report to, as well as stakeholders from other departments or programs

Example: The matrix structure allows for cross-departmental collaboration.

36
Q

Mission

A

Clarifies what the “what,” “who,” and “why” of the organization

Example: The mission statement outlines the purpose and values of the organization.

37
Q

Organizational culture

A

Employees’ shared values and the organization’s values, mission, history, and so on; a company’s personality

Example: Organizational culture influences employee behavior and decision-making.

38
Q

Organizational structure

A

The way a company or organization is arranged

Example: The organizational structure determines reporting relationships and communication channels.

39
Q

Ownership

A

When people feel like they are empowered to take responsibility for the successful completion of their tasks

Example: Ownership leads to accountability and commitment to project goals.

40
Q

Planning

A

Making use of productivity tools and creating processes; creating and maintaining plans, timelines, schedules, and other forms of documentation to track project completion

Example: Planning is essential for setting project milestones and deadlines.

41
Q

Program manager

A

A project manager who manages multiple projects for specific products, teams, or programs

Example: The program manager oversees the coordination of various projects within the organization.

42
Q

Project

A

A unique endeavor which usually includes a set of unique deliverables; a series of tasks that need to be completed to reach a desired outcome

Example: The construction project involved multiple phases and deliverables.

43
Q

Project governance

A

The framework for how project decisions are made

Example: Project governance ensures alignment with organizational goals and objectives.

44
Q

Project life cycle

A

The basic structure for a project; consists of four different phases: initiate the project, make a plan, execute and complete tasks, and close the project

Example: The project life cycle provides a roadmap for project management.

45
Q

Project management

A

The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements

Example: Project management involves planning, executing, and controlling project activities.

46
Q

Project management methodology

A

A set of guiding principles and processes for owning a project throughout its life cycle

Example: Agile and Waterfall are examples of project management methodologies.

47
Q

Project management office

A

An internal group at a company that defines and maintains project management standards across the organization

Example: The project management office provides support and guidance to project managers.

48
Q

Project manager

A

Individual who shepherds projects from start to finish and serves as a guide for their team, using their impeccable organizational and interpersonal skills every step of the way

Example: The project manager is responsible for ensuring project success and team collaboration.

49
Q

Project task

A

An activity that needs to be completed to achieve project goals

50
Q

Project management

A

The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements

Example: Managing a construction project to ensure it is completed on time and within budget

51
Q

Project management methodology

A

A set of guiding principles and processes for owning a project throughout its life cycle

52
Q

Project management office

A

An internal group at a company that defines and maintains project management standards across the organization

53
Q

Project manager

A

Individual who shepherds projects from start to finish and serves as a guide for their team, using their impeccable organizational and interpersonal skills every step of the way

54
Q

Project task

A

An activity that needs to be accomplished within a set period of time by the project manager, the project team, or the stakeholder

55
Q

Reporting chart

A

A diagram showing the relationships among people and groups within the organization and who each person or group reports to

56
Q

Resource availability

A

Knowing how to access the people, equipment, and budget needed for a project

57
Q

Resources

A

Anything needed to complete a project, such as people, equipment, software programs, vendors, and physical space or locations

58
Q

Retrospective

A

A workshop or meeting with the project team to note best practices and learn how to manage a project more effectively the next time

59
Q

Risk

A

A potential event which can occur and have an impact on a project

60
Q

Scrum

A

An Agile framework that focuses on developing complex projects through collaboration and an iterative process. Work is completed by small, cross-functional teams led by a Scrum Master and is divided into short Sprints with a set list of deliverables

61
Q

Six Sigma

A

A methodology used to reduce variations by ensuring that quality processes are followed every time

62
Q

Sprint

A

A phase in the Agile project management approach which has a defined duration with a set list of deliverables

63
Q

Stakeholder

A

People who are interested in and affected by the project’s completion and success

64
Q

Steering committees

A

A group that decides on the priorities of an organization and manages the general course of its operations

65
Q

Transferable skill

A

An ability that can be used in many different jobs and career paths

66
Q

Urgency

A

Getting team members to understand that the project is important and to identify what actions need to be taken to move the project along

67
Q

Values

A

Principles that describe how employees are expected to behave

68
Q

Waterfall

A

A project management methodology that refers to the sequential ordering of phases