PMBOK Overview: Quality, Resources and Communications Management Flashcards
quality = … to requirements / … for use
conformance / fitness
How many processes in Quality Management?
3
Processes in Quality Management:
- … quality management
- … quality
- … quality
- Plan
- Manage
- Control
Process No 1: Plan quality management - quality management plan will direct our … but it also considers an EEF such as … programs that might be unique to my company, ex. … or …
quality activities
QA (quality assurance)
six sigma / lean
Process No 2:
Manage quality - when we plan and do the work, quality is built into the …
We are doing the right work and we are doing it …
deliverables
correctly
Process No 3:
Control quality is …-driven - sb has to … the work
inspection / inspect
How many processes in Resources Management?
6
Processes in Resource Management:
- … resource management
- … activity resources
- … resources
- … team
- … team
- … resources
- Plan
- Estimate / related to schedule (when) and cost (how much)
- Acquire (physical resources or a contractor)
- Develop
- Manage
- Control
How many processes in Communications Management?
3
Processes in Communications Management:
- … communications management
- … communications
- … communications
- Plan
- Manage
- Monitor
Process No 1: communications management plan defines
a) … needs … information
b) … they need it
c) in what … they need it
d) who has … to that info and how I secure it
e) what … I follow
a) who needs what information
b) when
c) modality
d) access
e) channels (public or maybe through communications team)
Communications management tracks very closely with … management
stakeholder
