Pivot Point

Question 1

1

Answer 1

Hot food
As soon as ready
8-12 minutes lunch
10-14 minutes dinner
Offer to bring additional items

Question 2

2

Answer 2

Cold drinks within 4 minutes ringing
Alcoholic drinks shelf life 1 minute
Run drink ready first before your own

Question 3

Pivot point system

Answer 3

Assigns every seat at every table a number.

Question 4

360 rule

Answer 4

Anytime you’re in a section look 360 to see what is needed.

Question 5

Completing the circle

Answer 5

Bringing guest something for their meal immediately. Ex condiments. #1 priority
Exception when guest already has what they are asking fr and need extra

Question 6

Full hands

Answer 6

Leave the kitchen with something in hands, return to the kitchen with full hands

Question 7

Tabletop review 36 in

Answer 7

Train eyes to be looking down at tabletops and floors

Question 8

Team drop

Answer 8

1 server for every 2 plates, if 8 plates 4 servers
Frame tables before serving