Pet Adaption

Question 1

Pet guarantee

Answer 1

Guaranteed for 30 days for pre-existing health conditions, provided that your new pet and sales receipt are returned to Petland and all of the pet’s care requirements listed in our tip sheet have been met.

This guarantee is only valid at the store location listed on your receipt.

This guarantee is for a replacement of your pet only or if not available, a store credit will be issued.

Question 2

Pet guarantee walk through

Answer 2

Here at petland we have a limited health guarantee I’m going to walk you through and then we’re going to sign some things.

For the next 30 days make sure your pet is eating and drinking properly, doing what “said animal” does best “singing, chewing, hopping around, digging, running on a wheel”.

If you have any concerns or questions please feel free to contact us we’re more than happy to assist.

If the situation develops to where assistance over the phone isn’t sufficient, you can bring them in and we’ll get them set with care, heal them up and hand them back to you free of charge.

Provided you bring them with the receipt within 30 days of the date of adoption- today. And you’ve met all our pet care requirements and minimized stress.

Now certain stressors are the typical things like excessive temperature or humidity changes.

Improper feeding, feeding the wrong thing, no minerals or vitamins.

Or improper housing like not enough space, overcrowding, housing different species together.

Now the most important stressor is excessive handling.

At petland we have a 7 day isolation period where you refrain from handling your pet and introducing them to existing household pets.

This is to ensure the transition goes smooth and your companion gets accustomed to all of you and knows they’re safe and feels secure in their new home.

Of course maintain a routine and talk to them frequently, it’ll help them know you faster.

And lastly we have a pets for life policy. Meaning if anything is to happen and you can no longer care for your companion, we understand and you are able to bring them back with their receipt and we’ll rehome them.

Now here is the big long receipt and at the bottom here it goes over the limited health guarantee we talked about and if I could just get you to initial here that’d be great.

Prefect, now treat this receipt as if it’s the most important government document you’ve ever laid your eyes on.

Question 3

Things they need to sign

Answer 3

Alright and this is just information saying we went over the health guarantee.

If you could sign your initials where it’s highlighted that’d be perfect.