Personajes

Question 1

Frederick W. Taylor

Answer 1

• Study of times (concept of “task” and “element”)
• Standardization of all tools and tasks
• Creation of a planning department
• Use of calculation rules and similar instruments for saving time
• Cards with instructions for workers
• Bonuses for successful performance
• Differential wages
• Mnemonic systems for classifying products
• Routing systems
• Cost systems

Question 2

George Elton Mayo

Answer 2

modify the mechanical model of organizational behavior to replace it with another that took into account the feelings, attitudes, motivational complexity and other aspects of the human subject.
This is known as human relations theory or humanistic school of administration.

Question 3

Frank and Lilian Gilbreth

Answer 3

Founders of the modern technique of study of
movements, which can be defined as the study of the corporal movements that are used to perform an operation, to improve the operation by eliminating unnecessary movements, simplifying necessary movements and, later, determining of the most favorable sequence of movements to obtain maximum efficiency.