Performance Management Strategies Flashcards
What is a performance appraisal
A method where the job performance of an employee is evaluated by the manger, where they give both positive and critical feedback to
What is a self evaluation
A reflection by the employee where they honestly grade themselves and how they can improve
What are management by objectives
A strategy that aims to improve performance by clearly defining objectives that are agreed on by both management and employees
What is an employee observation
Making contact with people that the employee interacts with in order to gain a deeper understanding of how they are performing in different aspects of the business
ADV of management by objectives (MBOs) (2)
They reward high performing staff, HR managers can use a defined framework
DISADV of management by objectives (MBOs) (2)
They are time consuming to set and employees can be demotivated if the objectives aren’t completed
ADV of appraisals (2)
HR manager can provide feedback about performance and how effective employees were, Allows employees to clarify expectations with management
DISADV of appraisals (2)
Time consuming to conduct, Overwhelming and stressful for employees to be included in the process
ADV of self evaluation (1)
HR manager gains additional information that otherwise may not be received
DISADV of self evaluation (1)
Difficult to determine if the employee is being honest and accurate
ADV of employee observation (1)
Allows HR manager to see the work environment and the customer/employee interaction
DISADV of employee observation (1)
The presence of an observer may distract or change the behaviour of the employee
