Performance Domains Flashcards

1
Q

what’s the difference between a principle and a performance domain?

A

Performance domains are activities you do during the project to ensure the project is delivered effectively do it as the work is getting done. Principles will guide you, but performance domains is the work itself.

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2
Q

What are domains?

A

A group of related activates that are critical for the effective delivery of project outcomes. Really focused on project outcomes.

Work together, interdependent - integrated. Need to concentrate on all domains.

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3
Q

how are the specific activities undertaken within each of the domains determined?

A

by the context of the organization, the project, deliverables

No standard set of activities that is right or wrong. activities you’ll do is determined by these factors above.

Project is unique, as are the activities in the domains

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4
Q

What are the Domains? How many?

A

8
- Stakeholders
- Team
- Development Approach and Lifecycle
- Planning
- Project Work Performance
- Delivery Performance
- Measurement Performance
- Uncertainty

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5
Q

What outcomes do you want for the Stakeholder Performance Domain?

A
  1. Productive working relationship with them throughout project
  2. Agreement upon the project objectives
  3. They are supportive and satisfied
  4. Stakeholders who oppose project don’t negatively impact project
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6
Q

What does the team performance Doman need to do?

A

establishing a culture and environment that enables a collection of diverse individuals to evolve into a high performing project team.

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7
Q

What are the three types of teams in the team performance domain?

A

Project manager
Project Management Team - when a project is large, might have a couple
Project Team - the people doing the work

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8
Q

What is servant leadership?

A

based on the understanding and addressing the needs and development of project teams members.

emphasize building the right environment for the workers. “Fetch food and water”

Obstacle removal, diversion shield

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9
Q

What trait is important for a culture?

A

Open Communications

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10
Q

What outcomes do you want for the team performance Domain?

A
  1. shared Ownership
  2. High Performing Team
  3. Appropriate leadership + interpersonal skills demonstrated by team
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11
Q

how many project phases are in a project lie cycle

A

undefined - depends on the project being done

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12
Q

What outcomes do you want for the team Development Approach/Life Cycle Domain?

A
  1. Development approach is reliable with project deliverables
  2. life cycle is delivering value from start to end?
  3. Delivery cadence and development approach create the deliverable
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13
Q

What outcomes do you want for the Planning Domain?

A

Project moves in a coordinated, organized, and deliberate manner
Evolving information is elaborated
Time spent planning is appopriate
there is a process for the adaptation of plans

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14
Q

What are the two resources (generally speaking) you have?

A

Physical, and Team/People

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15
Q

What outcomes do you want for the Work Performance Domain?

A
  • Efficient, Effective project performance
  • processes are suitable for the project + environment
  • appropriate communication with stakeholders
  • efficient mgmt of physical resources
  • effective management of procurements
  • improved team capabilities due to continuous learning
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16
Q

What outcomes do you want for the Delivery Domain?

A
  • Did the project contribute to the business objective?
  • was the project benefits realized?
  • was the project benefits realized in a timely manner?
  • Did the stakeholders accept it, are they satisfied?
  • The project Team has an understanding of requirements
17
Q

what are the 2 types of KPI’s?

A

Leading: predict changes or trends in the project.

Lagging: measure deliverables or events after the fact.

18
Q

What are SMART Metrics?

A

Specific
Meaningful
achievable
Relevant
Timely

19
Q

What are some pitfalls with Metrics?

A

Hawthorne Effect - “meeting the measurement” (think speed is important, result is undercooked burgers)
Demoralization
Confirmation Bias

20
Q

What outcomes do you want for the Measurement Performance Domain?

A
  • A reliable understanding of the status of the project
  • actionable data to facilitate decision making
  • Timely and appropriate actions to keep projects on track
  • Achieving targets and generating business value by making informed and timely decisions
21
Q

What outcomes do you want for the Uncertainty Domain?

A
  • being aware of the threats in environments you work in
  • pro-actively exploring and responding to uncertainty.
  • awareness of interdependence of multiple variables on the project
  • anticipating threats and opportunities
  • Little to no negative impact on project delivery
  • realized opportunities
  • cost and schedule reserves established and utilized
22
Q

how do you respond to uncertainty?

A

Gather info
Prepare for multiple outcomes
Build in Resiliance