Performance Appraisal Flashcards

1
Q

Performance Appraisals

A

A performance appraisal measures how well an employee has performed their job, provides feedback to employees and establishes plans to improve performance.

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2
Q

Common Approaches to Performance
Appraisals

A

Essay method, Critical Incident Method, Comparison method

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3
Q

Essay method

A

A manager records specific details of an employee’s job performance, like presentation, customer service, and sales.

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4
Q

Critical Incident Method

A

Managers document only outstandingly good or bad aspects of an employee’s performance.

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5
Q

Comparison method

A

Employees are scored on key performance benchmarks like speed, accuracy, and presentation.

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