people in organisations Flashcards
What is an organisational structure?
The way a business is arranged to carry out activities
What are the key elements shown in an organisational structure?
Communication routes
Delegation of work
Promotion/career paths
Control and authority
Problem-solving
Specialisation
Define “layers of hierarchy.”
the management structure of an organisation, showing who is responsible to whom.
What is the “chain of command”?
The path along which communication, instructions, or orders are passed in an organisation.
What is “span of control”?
the number of people who answer to a manager:
what are the two types of management
Wide span: More delegation and trust in employees.
Narrow span: Tighter control, often in hierarchical structures.
Who is a line manager?
The person immediately above an employee, to whom they report.
Who is a subordinate?
An employee who reports directly to a line manager.
What is a traditional hierarchical structure?
A structure with a series of levels where each has authority and responsibility over the one below.
What are the advantages of a traditional hierarchical structure?
- Centralised control by senior management
- Clear paths for communication and responsibility
- Clear understanding of departmental positions
- Employees know their role in the structure
What are the disadvantages of a traditional hierarchical structure?
- Bureaucratic and slow decision-making
- Poor inter-departmental communication
- Can lead to inefficiencies
What is a matrix structure?
A structure for cross-functional teams, where members with specialist skills are drawn from different departments for a project.
What are the advantages of a matrix structure?
- Efficient use of specialist skills
- Improved communication and coordination
- Encourages innovation and idea sharing
- Flexible and motivating for employees
What are the disadvantages of a matrix structure?
- Can be expensive (requires extra staff)
- Communication problems between departments
- Divided loyalties for employees
What is an entrepreneurial structure?
A structure where decisions are made by a few key workers, usually the owner, common in small businesses.
