PEOPLE Flashcards
what’s an organisational structure?
how people and departments are organised within a business
what’s an organisations chart?
diagrams that show the internal structure of the business
name 3 benefits of an organisational chart
can see:
who’s responsible for tasks people and functions
promotion routes
lines of communications
what’s a layer?
number of levels in a business
define the span of control
the number of employees or subordinates for whom a manager is responsible
define the chain of command
order of authority - route of which comms flows
define authority
power to make decisions
right to tell other workers what to do
what’s a subordinate?
workers who someone is responsible for
delegation is…
act of giving another person a specific task
what’s a line manager?
person that employee report to
what are some advantages of having a wide span of control?
-manager more subs to delegate to
(reduces workload - subs job more valued)
what are some advantages of having a narrow span of control?
-manager less subs so more time giving clear instructions
-supporting subs
what’s a temporary contract?
one that has an end date
what’s a permanent contract?
one that doesn’t have an end date- work until leave or job no longer exists
what are the disadvantages of a wide span of control?
manager less time to spend with subs
so may perform badly as manager loses control
disadvantage of a narrow span of control
subs may feel too closely monitored (micromanaged)
lack of freedom to make own decisions is demotivating
tall structures are…
many levels of hierarchy
flat structures are…
few levels of hierarchy
delayering is the
process of removing levels from a hierarchy
