Pending Calls

Question 1

The dispatcher will advise the area Sergeant of all calls holding in excess of __ minutes via phone or radio and update the event to reflect the notification.

Answer 1

60 minutes

Question 2

If the call continues to hold in excess of __ minutes, it is the responsibility of the area sergeant to contact the PR and advise of the extended delay and offer other possible resolutions.

Answer 2

90 minutes

Question 3

True or False:

If an in custody event is still holding at 90 minutes, unless emergency circumstances exist, the area sergeant SHOULD have an officer sent to the call.

Answer 3

False:

The field supervisor WILL have a unit sent to the call