patients and doctors Flashcards
health related behavior
behaviors concerned with aspects of health and illness
examples of health related behavior
- daily behaviors with health implications (ex: diet)
- preventive behaviors (ex: attending dental checks ups, screening)
- risk avoidance (giving up smoking)
- specific behaviors in relation to symptoms and illnesses (e.g., self-medication, seeking medical help)
factors that influence the behavior of patients and doctors
- past experiences
- health attitudes and behavior
- differences between doctors
past experiences
negative experiences yield less attendance
health attitudes and behavior
differences between doctors
complains from patient’s perspective
- lack of information
- communication gap
- poor recall
- low empathy
- activity/passivity
complains from doctor’s perspective
- low compliance
- poor information
patient’s complaint of lack of information
patients want to know what is actually wrong with them, what will happen to them in terms of the type of treatment, sorts of changes
- a question of giving explicit information about illness
patient’s complaint of communication gap and lack of compliance
information which passes to and from the patient but which is either not understood or understood in a different way by the doctor and patient
patient’s complaint of usage of technical jargon by doctors
patients fail to understand technical language used by doctors and are too afraid to ask for clarification
patient interviewing guidelines
- opening the interview
- encouraging and prompting the patient
- support and reassurance
- showing empathy
- throughout the interview there should be good non-verbal communication in the form of good eye contact, physical distance, posture, gesture, voice, body movement
