Patient Assessment 1 Flashcards
Clinician centered care
“The balance of power was centered on the preferences and values of the doctor” reflects
-“find the broken part and fix it”
The biopsychosocial model reflects
The complex interaction of biological, psychological and social factors. Not
just bio and medical
Pioneer of patient centered care
Harvey picker
“improving healthcare through the patient’s eyes”
Patient centered care
Patients want their clinicians to see them as individuals, to understand their concerns, emotions and challenges
Relationship centered care
“An expansion of patient centered care”
What is incorporated in relationship centered care?
-The relationship between caregivers and patients/families
-relationship among members of the healthcare team
-caregiver’s relationship with one’s self
General steps of patient assessment
Preparation
Health history
Physical exam
Assessment
Plan
Documentation/presentation
What are you doing during the preparation for a patient encounter?
Review the patient’s name and chief concern
Review past and current medical history
Gather tools
PPE/precautions?
Interpreter?
HIPPA
Components of taking an adult patient’s health history
Patient identifiers
Source/reliability
Chief concern
HPI
PMH
SH
FH
ROS
What is a learned skill that requires practice, like any other clinical skill?
Medical interview
Two main goals for the medical interview
Establish a meaningful and caring relationship with your patient
Be a rigorous diagnostician
How accurate were medical internists at making the correct diagnosis after history only
75%
Allowing patients to tell their symptom story is diagnostically helpful, because it will allow us to arrive
At the correct diagnosis more often and more quickly
“Listen to the patient. He is telling you the diagnosis” quote by
Sir William Osler
The sole use of clinician centered interviewing results in poor
Patient satisfaction, physician frustration, and worse health outcomes
Open ended skills are aimed at
Getting the patient to tell their story in their own words in a way they want
Examples of non-focusing open ended skills
Silence
neutral utterances
Nonverbal encouragement
Focusing open ended skills
Echoes
Paraphrasing
Requests
Components of NURS
N-name the emotion
U-understanding
R-respect
S-support
Difference between empathy and compassion
Empathy = capacity to share/resonate others’ emotional state, suffering, or joy
Compassion = Not “sharing” of suffering, but rather feelings of warmth, concern, and care for the other
Respecting the emotion
“thanks for sharing this with me”
Step one, also called
Setting the stage
“Small talk before big talk”
Stage 1
What % of our communication to others is nonverbal?
80%