PART 2/2 in Chapter 5 (29 exam questions) UK financial services regulators. FCA Handbook Flashcards

1
Q

What does ‘Block 1: High Level Standards (HLS)’ of the FCA sourcebook contain?

The rules within these blocks are required to be maintained if the firm wants to retain their part4a permission

A

This Block contains the standards applying to all firms and approved persons (controlled functions).

Here are its key points:

Firms must maintain various systems appropriate for the business (ie, there can not be a 1 size, fits all approach)- Stated in SYSC – Systems & Controls

Firms must try to reduce any risks caused by the outsourcing of work. Outsourcing is not permitted if it affects the firm’s ability to meet FCA standards. Stated by SYSC 8 - Systems & Controls

Firms must establish a link between remuneration and risk-management. For example, bonuses are based on long term performance, or bonuses are deferred to reduce high risk taking. Stated in SYSC19 - Systems & Controls

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2
Q

What is COND – Threshold Conditions ?

A

The minimum conditions that a firm must satisfy at all times if it is to retain its Part 4a permission

There are five conditions:

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3
Q

What are approved persons (also know as controlled functions)?

A

Individuals who carry out significant roles within an authorised person

(Applies to non-SM&CR firms).

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4
Q

Exam

A
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5
Q

What is short selling?

A

This is where a trader ‘borrows’ some shares and speculates on their price movements. High risk

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6
Q

What is statutory status disclosure?

A
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7
Q

Firms also cannot indemnify themselves against FCA fines

What does this mean?

A

It means firms cannot take out insurance to protect themselves against FCA fines. That would be stupid

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8
Q

The Keyfacts logo must be used on all disclosure documents and must not be used on any other type of document

True of false

A

The Keyfacts logo is owned by the FCA. It can ONLY be used on disclosure documents

It can’t be used on other documents as this may give consumers a false impression that they firm is FCA authorised when they are actually not

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9
Q
A
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10
Q

What are ‘fee blocks’ in relation to the FCA

A

‘Fee blocks’ determine the fees the firm must pay to the FCA. The amount of fees paid by a firm is determined by the ‘fee block’ they are placed in

Fee blocks group together similar firms, reflecting the risk they pose to FCA objectives.

It is common for firms to be in more than one fee block if they carry out numerous activities.

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11
Q

FCA fees are made up of 3 elements

(Remember, the FCA are SAPping your budgets)

A

S = Special Project Fees =

Meets the cost the FCA incurs when dealing with a unique query such as demutualisation

A = Application Fees =

For new firms looking to gain authorisation ( Application Fees can be up to £200k! ) . Also for firms looking to vary their permission where they are moved to a new ‘fee block’ (50% of the application fee) or for firms varying their permission but they are not being moved into a new block (£500 flat fee)

P = Periodic Fees =

Paid annually once authorisation is gained. Amount depends on what ‘fee block’ the firm is within, the firms tariff base (for example, revenue) and number of fee blocks the firm is in.

Periodic fee = firms tariff base X ‘fee block’ rate(s)

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12
Q

If a firm applies for part4a permission but they are declined, do they still need to pay the application fee?

A

Yes

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13
Q

What is individual tariff data?

A

It is the number of fee blocks a firm is in and the size of the firm

It is used to calculate how much the firms periodic fees should be

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14
Q
A
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15
Q

Question

A
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16
Q

Summary of BLOCK 1- HIGH LEVEL STANDARDS

A
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17
Q

What does Block 2: Prudential Standards of the FCA sourcebook contain

A

Sets out the prudential requirements for firms. Covers minimum standards for different types of individual, firm, and market in terms of rules around ‘safety and soundness (IE PRUDENTIAL).

Includes rules around minimum capital reserves, frequency of stress testing and reporting requirements.

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18
Q

What is capital adequacy?

A

All businesses must meet capital adequacy requirements so that they’d be able to meet their financial obligations if they fall due

A sufficient amount of capital is required so the firm can fund its day to day activities, investments in new technology and as an emergency fund if for example there is a run on the bank

The regulation that requires this is the Investment Firms Prudential Regime (IFPR).
(Used to be the Capital Requirement Directive (CRD) when we were in the EU)

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19
Q

What are fixed overheads?

What must some firms have in reserve in relation to its fixed overheads?

A

These are costs that a firm incurs to be able to operate on a day to day basis. They are classed as fixed as they do not change substantially day to day. For example, rental charges, salary

Some firms must have at-least 25% of their fixed overheads in reserve to meet capital resource requirements (capital adequacy requirements)

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20
Q

Firms must be:

self-sufficient and maintain adequate liquid resources.

maintain systems and controls for the management of liquidity risk.

cover a proportion of any client guarantees given.

What sourcebook states this?

A

MIFIDPRU

It applies to firms who are subject to Investment Firms Prudential Regime (IFPR). (used to be firms subject to CRD but we are no longer in EU)

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21
Q

What are MIFIDPRU firms

What are exempt MIFIDPRU firms

NOTE: The PRU part just means prudential and refers to what part of the FCA handbook these rules can be found

A
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22
Q

Question

A
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23
Q

Question

A
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24
Q

Summary for Block 2, Prudential Standards

A
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25
Q

What is Block 3: Business Standards of the FCA handbook?

A

Contains many rules and source books about how authorised firms should conduct themselves day to day

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26
Q

What is the Conduct of Business Sourcebook?

A

Part of Block 3: Business Standards within the FCA handbook

The key word is ‘conduct’

It sets out detailed guidance of how businesses should deal with their customers.

COBs It shows what is and what is not, acceptable in day-to-day activities.

It applies to deposit taking firms and all regulated life, pension and investment companies (investment based).

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27
Q

Can commission payments to advisors increase inline with greater volume of business

A

No. This is forbidden in the Conduct Of Business sourcebook rules, found in Block 3 of the FCA handbook

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28
Q

Firms must take reasonable steps to ensure that inducements are not offered to customers

What are inducements in relation to this context and what is the reason for this?

A

Inducements are any form of gift or incentive offered by product providers to FA’s or intermediaries, to encourage them to recommend or sell their products to clients.

Not allowed because it would lead to advice that is not impartial and not in the clients best interest

NOTE: The Retail Distribution Review (RDR) made it clear that any payments to firms or advisers can ONLY be to the intermediary FOR GIVING THE ADVISE. In other words, product providers cannot directly compensate financial advisers or firms for selling or recommending their products to clients.

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29
Q

Product providers are allowed to supply goods and services to intermediaries/advisors, either free of charge or at a reduced cost.

However, they cannot be classed as an inducement as this is banned entirely.

What rules must the product provider stick to so it can supply goods/services to the intermediary without it classing as an inducement?

A

Records of any benefits provided to intermediaries must be kept for at least 5 years.

Any of the allowed goods and services should be widely available so not exclusively for intermediaries

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30
Q

ICOBS covers three main product categories

What are they?

A

General Insurance (GI) products: home, car, pet insurance.

Pure protection: no investment content, purely protection.

Payment Protection Insurance: to cover loan repayments in event of incapacity to work.

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31
Q

There was no ICOBS grandfathering. Why is this?

A
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32
Q

When giving insurance advise, before offering any advice, an intermediary must supply the client with what?

A

An initial disclosure document (IDD) or terms of business (TOB)

As a lot of ICOBS business is done over the telephone or online, this could involve reading out an extract, followed up with a copy in writing which is subsequently sent in the post.

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33
Q

Question

A
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34
Q

What are the cancelation periods for general insurance and pure protection and PPI?

For insurance, when are a cancellation notice (a documentation that must be given to the client informing them of their cancellation rights) not required?

A

The ‘cooling off’ period is 14 days for general insurance and 30 days for pure protection and PPI.

Cancellation notices are not sent for:

traded life policies.

policies less than 6 months in duration.

non-UK resident and some pension-linked benefits.

travel insurance policies.

policies lasting less than a month.

35
Q

When must renewal documentation (the documents that are sent before someone’s insurance expires) be sent ?

A

A timely fashion’.

21 days before expiry is ‘good practice’ but there is no set time

36
Q

What is CMCOB – Claims Management Conduct of Business sourcebook?

A

Part of BLOCK 3 of the FCA handbook

Contains rules relating to how claim management companies conduct themselves. IE the companies who help you recover mis-sold PPI or injury claims such as injury lawyers for you

The FCA took over as regulator for this part of the industry in 2019.

37
Q

Tell me the main rules in the CMCOB – Claims Management Conduct of Business sourcebook

A

Telephone calls must be recorded and kept for at least 12 months

Firms can only keep a max of 20% of the amount recovered in PPI cases

38
Q

What is the MCOB – Mortgage Conduct of Business sourcebook?

A

Part of Block 3 in the FCA handbook

39
Q

There was no MCOB grandfathering. Why?

A

It was introduced in 2004

40
Q

Who are ‘Introducers’ ?

Do they need to be authorised by the FCA?

A

‘Introducers’ are those who pass on business leads to an authorised firm or individual

Introducers do not need FCA authorisation as they don’t give advice.

They only pass on leads to an authorised firm or individual which is not advise so no need for authorisation.

41
Q
A
42
Q

For Exams

A
43
Q

What is classed as a regulated mortgage contract as stated in MCOB?

A

For mortgages to be classed as a regulated activity, and be subject to the rules in MCOB, they must satisfy a broad definition.

An FCA-regulated mortgage contract is one where:

The lender provides credit to an individual or trustee.

It is secured by a first or subsequent legal charge on land in the UK.

At least 40% of the property is to be used as a dwelling by the borrower or related person.

Where a loan is secured on a second or subsequent charge (as of March 2016).

Consumer (accidental landlords) buy to let mortgages (as of March 2016)

44
Q

What is not classed as a regulated mortgage contract?

A

Mortgages that are not classed as regulated include:

Where the borrower is a company.

Where less than 40% of the property will be used as a dwelling.

45
Q
A
46
Q

What are the two equity release schemes and what are rent and sale back agreement schemes?

A

Equity-release Schemes

Home reversion plans

Home reversion plans vary. They involve selling part or all of a property, often for a discounted price, and receiving a lump sum of cash to spend on whatever you want. You can often live in the house for the rest of your life, whilst paying a peppercorn (not commercial) rent, so rent free. When you die, the house is sold, and the proceeds split between the property owners.

Lifetime mortgage

A lifetime mortgage is where the lump sum required is generated by taking out a mortgage on the property.

So, unlike a home reversion plan, the individual still owns their property, but the lender has a first legal charge on it. There are many different types of lifetime mortgage. Some types involve only the interest being paid, others may be where interest, plus any other charges, are rolled-up rather than paid.

Sale and rent back schemes were launched on 1st July 2010. In a similar way to home reversion plans, they involve you selling your home, usually at a discount and obtaining a right to remain there for a set time, whilst paying a commercial rent.

Often, sale and rent backs are used where people still have mortgages outstanding while home reversion plans are for those that are mortgage- free

47
Q
A
48
Q

Do you need any particular qualifications to give equity release advise?

A
49
Q

What did the Mortgage Market Review (MMR) introduce?

A
50
Q

What did the Mortgage Credit Directive introduce?

A

MCD means firms will need to:

provide a binding mortgage offer and a seven-day (minimum) reflection period.

provide an adequate explanation of all product-essential features.

abide by new disclosure requirements.

provide mortgage illustrations before a suitability report.

51
Q

Are second charge mortgages regualated?

A
52
Q

PROD – Product Intervention and Product Governance

A

Part of BLOCK 3 in the FCA handbook

Product intervention rules can be implemented without any consultation, they have a maximum duration of 12 months and are therefore known as ‘temporary product intervention rules’

53
Q

What is CASS – Client Assets and Money ( basically any client assets must be separate from the firm and documented)

What must firms ensure to do with any client money they hold?
What is the purpose of this?
Who are exempt from these rules?

What must medium to large firms do monthly in relation to client money?

NOTE: CLIENT MONEY & CLIENT ASSETS are not necessarily the same thing

A

Part of Block 3 in the FCA handbook

Client money must be held in a separate ‘client bank account’ with an approved bank. (This is so money is not available to creditors, should the business become insolvent)

Any client money must be deposited close of business (COB) the next working day once received.

(Banks, life offices, and friendly societies are exempt - they wouldn’t be able to function otherwise…)

Medium and large firms holding client monies of £1million or more and/or assets of £10 million or more, must create a monthly report. This is done using the Client Money and Asset Return.

54
Q

Question in relation to CASS – Client Assets and Money

A
55
Q

Question in relation to CASS – Client Assets and Money

A
56
Q

What is a CASS Resolution Pack?

A

This pack contains information about a firm’s client money accounts.

The FCA states that all investment firms holding client money must have this pack.

This pack promotes a speedier return of client monies/assets in the event of the product provider failing.

For example, in the event a firm goes insolvent, the insolvency practitioner will use the pack making it easy from them to quickly return all assets back to their owners

57
Q

What is MAR – Market Conduct

A

One of the FCA sourcebooks. Part of Block 3 in the FCA handbook

Market conduct rules cover:

Prohibitions on false or misleading information

Prohibitions on false or misleading impression

Making artificial transactions

The Market Abuse Directive (MAD) informs this section of the handbook.

It also identifies the two offences of ‘insider dealing’ and ‘market manipulation’, and measures to detect and reduce such abuse.

58
Q

What is Environmental, social and governance (ESG)

A

Is a sourcebook. Part of the BLOCK 3 in the FCA handbook

Sets out the rules and guidance in relation to a firms approach to ESG matters.

It currently does not have that much in it (thank goodness), mainly information relating to the Task Force on climate-related Financial Disclosure (TCFD). These have four categories:

59
Q

What does Block 4: Regulatory Processes of the FCA handbook contain?

A

This section contains the description of the FCAs supervisory and disciplinary functions

60
Q
A
61
Q

What is the upper tribunal?

Can the upper tribunals decision be appealed?

A

Where Individuals, firms, or markets in disagreement by the decision of the Regulatory Decisions Committee (RDC) within the Enforcement division of the FCA, can appeal to.

The Upper Tribunal is an independent judicial body.

It is under the control of the Lord Chancellor’s Department, as it is part of the Court Service

Any decision made by them can also be appealed in the Court of Appeal. However, you can only appeal the Upper Tribunal decision to the COA on a POINT OF LAW only (so, not just because you still don’t agree with the decision!).

The rules for this are found in Block 4: Regulatory Processes within the FCA handbook

62
Q

What does Block 5: Redress of the FCA handbook contain

A
63
Q

What is the role of ‘The Complaints Commissioner’

What are the steps when complaining to the commissioner.

A

They independently review complaints about the UK’s financial services regulators (FCA, PRA, BOE) and the previous regulator (FSA)

Steps when complaining about a regulator:

Step 1: firstly complain to regulatory body itself (mandatory)

Step 2: Appeal to commissioner within 3 months of receiving the final decision letter from regulator if still not happy

Step 3: The office of the Complaints Commissioner will acknowledge appeal within 3 working days

Step 4: Once appeal is acknowledged wait up to 12 weeks for a decision from commissioner

64
Q

I want to raise a complaint against one of the UK regulators, ie the FCA.

Tell me the process

A

Raise complaint with regulator itself

Receive decision letter from regulator

If still not happy, refer complaint to The Complaints Commissioner within 3 months. They will acknowledge the complaint in 3 days but can take up to 12 weeks to review the complaint

Depending on the outcome of the commissioners decision there are several things that could happen…NOTE if the commissioner feels redress to claimant is the correct option, it is still up to the regulator whether they will give any redress!

65
Q

Annual Percentage Rate (APR)

Annual Percentage Rates of Charge (APRC)

What is the difference?

A

APR shows the total costs on unsecured loans

APRC shows the total costs on a mortgage or secured loan.

66
Q

The FCA now regulate all credit arrangements

True or false

A

True

67
Q

The FOS has jurisdiction over consumer credit

True or false

A

true

68
Q

The FCA acts as a ‘qualifying body’ in relation to unfair contracts

What does this mean?

A

It means it has the power to cancel any contracts it deems to be unfair.

This is also an area mainly enforced by the Competition and Markets Authority (CMA) in its role of championing competition.

69
Q

Fran has recently applied for a new mortgage. She is a first-time buyer. Since rules introduced under the Mortgage Market Review (MMR), affordability should be checked…

only for first time buyers such as Fran.

only where LTV is less than 50%.

with all mortgage applications.

only where LTV is less than 75%.

A

with all mortgage applications.

Since the MMR, affordability must be checked by the lender in all cases.
The level of lending in terms of loan to value (LTV) is irrelevant.

70
Q

Under BIPRU requirements, a small investment firm must have Capital Resource Requirements (CRR) of at least what percentage of fixed overheads?

A

25%

The minimum CRR is at least 25% of fixed overheads, as a minimum capital reserve.

71
Q

Joan is looking to take out a mortgage. She has virtually no deposit to put down. As her financial adviser, you should point out that…

unsecured lending is more expensive.

interest rates will be lower.

secured lending is more expensive.

Fees and charges will be lower.

A

unsecured lending is more expensive.

Joan is taking out a secured loan, as a mortgage is secured on a property.

The lower the level of security in terms of LTV, the more expensive both the interest rate and fees or costs charged will be.

Option A is the only answer that is feasible, but it is far from a perfect answer, which has nothing to do with the question stem!

72
Q

The FCA charges fees for certain transactions. Which of the following is not a fee that they would charge?

Periodic fees to cover its day-to-day costs.

An application fee to cover a new authorisation.

A variation of permission fee to cover a change in authorisation.

A profit-related levy to cover the running costs of the FCA.

A

A profit-related levy to cover the running costs of the FCA

FCA levies are not linked to profits. They are linked to the size and nature of the firm, as it affects risks and therefore the level of regulator attention required.

73
Q

Adam is providing regulated financial advice to his client without direct authorisation from the FCA. This is most likely because?

He is acting illegally as you always need direct authorisation.

He is an appointed representative of an authorised firm.

He is providing advice on Mortgages and General Insurance only.

He is providing advice on Pensions and Investments only.

A

He is an appointed representative of an authorised firm.

Appointed representatives are the responsibility of the authorised person and, as such, are not directly authorised by the FCA. This is perfectly legal and very common.

IFA’s need direct authorisation

74
Q

Victoria, an intermediary, has been invited to attend a hospitality event by a mortgage company at her local football club. She has established that all the local intermediaries have been invited. She should…

decline the invite, as this will be seen as an illegal inducement.

decline the invite, as FCA rules state that such events have to be for individuals only.

accept the invite, provided they also pay expenses.

establish how much it is costing the firm and, if the value is reasonable, can then accept.

A

establish how much it is costing the firm and, if the value is reasonable, can then accept.

Provided hospitality events are not overly expensive, and not exclusively offered (ie only 2 firms out of 6 are invited) , then they are generally fine to attend, without being viewed as an illegal inducement.

75
Q

An intermediary is providing commercial insurance advice to a client. Having established the company’s needs, they are making a recommendation. Which document would outline the recommendation?

Suitability letter.

Demands and needs statement.

Copies of an income and expenditure analysis to confirm affordability.

As General Insurance is not regulated, no recommendation needs to be documented.

A

Demands and needs statement.

The demands and needs statement is ONLY found in the insurance market / ICOBS sector.

The advise process for insurance is less strict so no need for a suitability document

76
Q

Tina, a mortgage introducer, passes a lead to Kevin, a mortgage adviser, who works for Superfast Mortgage Arrangers Ltd. An application is then submitted through to XYZ Bank PLC. Who does not need to be FCA authorised?

Tina as an introducer.

Kevin as an adviser.

Superfast Mortgages as the arrangers.

XYZ Bank PLC as the lender.

A

Tina as an introducer.

An introducer does not give advice, so does not need to be authorised. Many firms do informally test introducers as a way of training them to spot opportunities.

77
Q

Capital adequacy is a key regulator requirement. Which of the following is MOST likely to show a bank’s level of capital adequacy to the regulator?

Complaint statistics.

Management information.

Annual stress testing.

Free asset ratio.

A

Management information.

Free asset ratio shows the financial strength of a life office, not a bank. The best answer here is that of management information.

78
Q

An authorised firm has no permission to handle client monies. A client has offered a cheque drawn in the firm’s name for a recommended investment. In which circumstances could this be acceptable?

In no circumstance could this be acceptable.

Where the investment is in relation to a direct offer promotion.

Where the cheque is in the name of a specific adviser.

Where FCA dispensation has been obtained.

A

In no circumstance could this be acceptable.

If a firm cannot hold client monies, they cannot accept any cheques made payable to them, whatever the circumstances.

79
Q

Which of the following falls under GENPRU in Block 2 of the FCA handbook, prudential standards?

Financial adequacy.

Capital maximums.

Cancellation periods.

Initial disclosure rules

A

Financial adequacy.

There are no maximums for capital adequacy – there are minimums. These now mainly apply to cross-sector groups.

80
Q

Before offering any advice, an insurance intermediary must provide an Initial Disclosure Document or Terms of Business letter to clients. Which client group is exempt from this requirement?

Nobody is exempt.

Retail clients.

Market counterparties.

Per se clients.

A

Nobody is exempt.

An IDD must be provided before offering ICOBs advice. If over the telephone, then a general statement covering the facts is usually read out, and the IDD is then posted out.

81
Q

An authorised person has accidently misreported their FAMR statistics to the FCA. Which of the sanctions below are MOST likely to be applied?

Removal of Part 4a permission.

Removal of approved person status.

An unlimited fine.

A regulator warning.

A

A regulator warning.

If incorrect figures are sent into the regulator the most likely sanction will initially be a warning to the authorised firm. Notice accidental

82
Q

Which of the following mortgage arrangements would be regulated?

A mortgage to a company to buy their factory.

A mortgage to a trust to buy a warehouse.

A mortgage through a Spanish bank to buy a villa in Spain.

A buy-to-let mortgage to an accidental landlord.

A

A buy-to-let mortgage to an accidental landlord.

A mortgage to a consumer or accidental landlord is a regulated mortgage contract under new MCD rules. This is someone that perhaps has rented out a property because they are unable to sell it in the current market, so have come into this market sector ‘accidently’.

83
Q

ree IFA LTD holds client monies. They must have a CASS Resolution Pack. The aim of this pack is to…

Cap the costs of Free IFA LTD if they are declared insolvent.

Protect Free IFA LTD against claims from clients.

Ensure client monies can be speedily returned to clients.

Ensure client monies can be speedily returned to providers.

A

Ensure client monies can be speedily returned to clients.

The point of a CASS Resolution Pack is that in the event Free IFA LTD are declared insolvent, all client monies can be returned to the right clients in a speedy manner.