organizing and staffing Flashcards

1
Q

alliances that form outside the boundaries of the formal bureaucracy from the interaction and allegiance of people with common interests.

A

informal groups

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2
Q

an entity that results from people joining together in pursuit of a common cause.

A

organization

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3
Q
  • Formal – direct rel. , uninterrupted
  • Informal – dotted line, coordinated relationship
A

organizational releationship

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4
Q

Specific group of people to handle

A

span of control

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5
Q

in a moderate flexibility laboratory, same as director qualification

A

technical consultant

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6
Q

Process of having the decision-making process close to those who are actually performing the work

A

decentralization

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7
Q

a physician or a doctoral level scientist

A

clinical consultant

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8
Q

Represents individual or subunit responsible for a given task

A

division labor

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9
Q

allows the manager and staff to do their job without having to check with a supervisor about every details

A

exception principle

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10
Q
  • is a summary in abridged form of the formal education, skills and experience required to perform the duties of the job
  • represents the requirements for employment in a given job.
  • consists of set of factors or parameters of the personnel to match most efficiently to the demands of the job.
  • vital in recruitment to reduce wasteful over and under qualification of applicants
A

job specification

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11
Q

formal or informal

  • appointed
  • recruitment
  • incentives
  • profit/social goals organizationally driven
A

formal

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12
Q

process of delivering the goods and services produced to the external environment.

A

output mechanism

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13
Q

involves concept of chain-of-command and career ladder.

A

scalar principle

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14
Q

org structure

centralized structure

A

pyramid

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15
Q

input, transformation, or output

  • people
  • test request
  • specimens
  • info. supplies
  • financial resources
A

input

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16
Q

org structure

combination of flat and pyramidal type

A

shared governance

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17
Q

the setting of a long-term goals and objectives for the number and types of personnel needed to meet the labor requirements of the laboratory

A

staffing

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18
Q

org structure

oldest and simplest form, rule centered, associated with chain of command.

A

bereaucratic / line

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19
Q

are the mechanism through which work is done.

A

jobs

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20
Q

Authority taking the straight-line route from administration to dept. head, to supervisor to the staff.

A

line authority

21
Q
  • based on the practice of eight-hour shifts which depend upon the demand and the availability of personnel
  • largest number of personnel is assigned during the first eight periods.
  • provision is made to increase staff during the night shift especially in times of emergency
A

scheduling

22
Q

a person performing tests in high-complexity laboratory must have at least as associate degree

A

testing personnel

23
Q

defined as self-contained collection of interacting interdependent components, working together toward a common purpose.

A

organizational system

24
Q
  • grouping together of related activities to expedite the production process
  • Involves concept of specialization
A

departmentalization

25
Q

number of individuals one person can effectively supervise within the limits of specific work conditions

A

span control

26
Q
  • it is the power of act
  • is linked with power, influence, knowledge, control and with responsibility
  • should go hand-in-hand to ensure harmonious flow of organizational energy toward completion of its task and mission.
A

authority

27
Q
  • the working class is under the direct personal relation with his superior
  • the superior gives direct delegation of authority and responsibility to the subordinates.
A

man to man concept

28
Q

input, transformation, or output

  • test results
  • consultation
  • salaries
  • information
  • wastes
A

output

29
Q

the need to delegate authority and shared responsibility is related to the concept of span of control

A

delegation of authority

30
Q

Who reports to whom and by what authority

A

chain of command

31
Q
  • exercise control within the boundaries of profession’s specialty
  • this type of authority is shown by when physicians write prescription orders to patient
A

functional authority

32
Q
  • working class are “faceless automations” who could be coaxed and coerced to perform
  • uses authoritarianistic measures in the implementation of rules and regulations and the corresponding punishment.
  • the rule is “obey now, question later”
  • the leader yields exclusive power to decide and enforce unquestionable obedience to his subordinates
A

herd concept

33
Q

top, middle or low

A

level of management position

34
Q

matching the people presently working in the laboratory with current workload requirements

A

scheduling

35
Q

in high-complexibility laboratories, the same general qualification apply as the technical consultant

A

technical supervisor

36
Q

org structure

decentralized, span of control and authority is widened

A

flat

37
Q

input, transformation, or output

  • test performance
  • personnel
  • instruments
  • expertise
A

transformation

38
Q

process whereby resources received through the input channels are converted into the products and services produced by the organization

A

transformation

39
Q

Process where group is formed, including the lines of communication channeling of authority, span of control and making decision.

A

organizational structure

40
Q

Is a management function that provides the relationship between people and the activities that they will undertake as to fulfill their organizational objectives.

A

organizing

41
Q
  • officially sanctioned lines of authority assigned by the owners of the organization.
  • the members of this group know whom they work, whom they supervise, how their department relates to other groups and even who supervise their boss
A

formal group

42
Q
  • process through which needed resourcesare acquired and replaced.
  • supplies, knowledge, machinery, and labor are acquired by money and replaced by delivery of services
A

input mechanism

43
Q

is a summary of important or significant about a particular job

A

job description

44
Q

formal or informal

  • charisma
  • personal attraction
  • peer motives
  • social norms and mores
A

informal

45
Q

exercised through such staff department as a business and personnel dept. those that provide supportive services in a more direct fashion

A

staff authority

46
Q

a physicians or holder of bachelor’s degree or higher in a science discipline with the corresponding experience.

A

director

47
Q
  • the superiors and subordinates are members of the team
  • each problem is viewed in terms of the over-all effect of the laboratory
  • the relationship of the members is “Man to his group”
A

social concept

48
Q
  • a laboratorian with an associate degree or higher in medical laboratory technology
  • 2 years of training and experience in a High-complexity laboratory
A

general supervisor

49
Q

States that each individual has only one BOSS

A

unity of command