organizational structure and design

Question 1

the division of labor as well as the patterns of coordination, communication, workflow, and formal power

Answer 1

organizational structure

Question 2

two fundamental requirements of organizational structures

Answer 2

division of labor and coordination

Question 3

leads to job specialization which increases work efficiency. tasks are mastered quickly because work cycles are shorter

Answer 3

division of labor

Question 4

three coordinating mechanisms

Answer 4

informal communication, formal hierarchy, standardization

Question 5

sharing information in mutual tasks. exchange large volumes of information

Answer 5

coordination through informal communication

Question 6

serve as mediators, so their duties also include negotiating with others

Answer 6

liaison roles

Question 7

responsible for coordinating a work process by
encouraging employees in each work unit to share information and informally coordinate work activities.

Answer 7

integrator roles

Question 8

the organization of employees from several departments into a temporary team for the purpose of developing a product or service

Answer 8

concurrent engineering

Question 9

the optimal coordinating mechanism

Answer 9

coordination

Question 10

refers to routine and simple tasks

Answer 10

standardized process

Question 11

refers to clearly defined goals and output measures

Answer 11

standardized output

Question 12

refers to training and educational programs

Answer 12

standardized skill

Question 13

involves creating routine patterns of behavior/input

Answer 13

coordination through standardization

Question 14

elements of organizational structure

Answer 14

span of control, centralization, formalization, departmentalization

Question 15

very few people report directly to a
manager. for novel / complex tasks and high interdependence

Answer 15

narrow span of control

Question 16

manager has many direct reports. for
routinary tasks. note: hard to closely monitor.

Answer 16

wide span of control

Question 17

the best-performing manufacturing plants currently have an average of…

Answer 17

38 production employees per supervisor

Question 18

the degree to which formal decision authority is held by a small group of people, typically those at the top of the organizational hierarchy.

Answer 18

centralization

Question 19

they disperse decision authority and power throughout the organization

Answer 19

decentralization

Question 20

The degree to which organizations standardize behavior through rules, procedures, formal training, and related mechanisms. Increase efficiency and compliance.

Answer 20

formalization

Question 21

stable environments that rely on efficiency and routine behaviors

Answer 21

mechanistic structure

Question 22

rapidly changing environments. fits with organizational learning, high-performance workplaces, and quality management

Answer 22

organic structure

Question 23

six most common pure types of departmentalization

Answer 23

simple, functional, divisional, team-based, matrix, network

Question 24

a structure with minimal hierarchy, broadly defined roles, and depends on owner’s direct supervision

Answer 24

simple structure

Question 25

organizes employees around specific knowledge or other resources. specifically, they considered the possibility of creating departments around the various specializations

Answer 25

functional structure

Question 26

an organizational structure in which employees are organized around geographic areas, outputs (products or services), or clients.

Answer 26

divisional structure

Question 27

three types of divisional structures

Answer 27

geographic, product/service, client

Question 28

organizational structure built around self-directed teams that complete an entire piece of work. formalization is also low

Answer 28

team-based structure

Question 29

an organizational structure that overlays two structures (such as a geographic divisional and a functional structure) in order to leverage the benefits of both.

Answer 29

matrix structure

Question 30

an alliance of several organizations for the purpose of creating a product or serving a client

Answer 30

network structure

Question 31

contingencies of organizational design

Answer 31

1. external environment
2. organizational size
3. technology
4. organizational strategy

Question 32

refers to the mechanisms or processes by which an organization turns out its product or service (under contingencies)

Answer 32

technology

Question 33

the number of exceptions to standard procedure that tend to occur

Answer 33

variability

Question 34

the predictability or difficulty of the required work

Answer 34

analyzability