employee motivation Flashcards

1
Q

internal driving force that drives an action

A

motivation

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2
Q

discusses two types of motivation: extrinsic and intrinsic

A

self-determination theory

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3
Q

measures individual’s orientation for intrinsic or extrinsic motivation

A

work preference inventory

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4
Q

physiological needs

A

basic pay and food

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5
Q

safety needs

A

insurance, healthcare, safety

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6
Q

love and belonging

A

harmonious relationships

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7
Q

esteem

A

rewards

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8
Q

self-actualization

A

job rotation, job enlargement, job crafting

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9
Q

an individual will behave in a manner consistent with what his/her social circle believes him/her to be

A

korman’s consistency theory

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10
Q

how a person perceive one’s own worth and value

A

self-esteem

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11
Q

three kinds of self-esteem

A

chronic, situational, socially-influenced

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12
Q

overall self-esteem

A

chronic self-esteem

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13
Q

self-esteem based on a particular circumstance

A

situational self-esteem

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14
Q

pygmalion effect, golem effect, galatea effect

A

socially-influenced self-esteem

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15
Q

in which high expectations lead to improved performance in a given area and low expectations lead to worse

A

pygmalion effect

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16
Q

in which lower expectations placed upon individuals either by supervisors or the individual themselves lead to poorer performance by the individual.

A

golem effect

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17
Q

the belief and trust in oneself and one’s abilities and potential to succeed.

A

galatea effect

18
Q

need for achievement, affiliation, and power

A

david mclelland’s learned needs theory

19
Q

employees desire jobs that are meaningful, allow autonomy, provide them with feedback

A

job characteristics theory

20
Q

jobs will have motivating potential if they have

A

skill variety, task identity, task significance

21
Q

existence, relatedness, and growth

A

clayton alderfer’s ERG theory

22
Q

physio and safety

A

existence needs

23
Q

self-esteem and self-actualization

23
Q

love and belongingness

A

relatedness

24
Frederick Herzberg believed that job-related factors could be divided into two categories—hygiene factors and motivators.
two-factor theory/dual structure theory
24
are those job-related elements that result from but do not involve the job itself. lower level needs
hygiene factors
25
are job elements that do concern actual tasks and duties. higher level needs
motivator factors
26
input (effort, work, education, experience) output (good coworkers, learnings, pay and benefits)
equity theory
27
directs our attention, efforts, and focus on a particular direction. maintain task persistence facilitate development of task strategies
goal-setting theory
28
attributes of a goal
goal difficulty, goal acceptance, goal specificity, feedback
29
three components of expectancy theory
expectancy, instrumentality, valence
30
the belief that more effort expended on the task, the greater our performance
expectancy
31
the belief that if we perform well, we will receive a greater reward
instrumentality
32
what value we place on the expected outcome of our efforts
valence
33
reinforcement is relative and that a supervisor can reinforce an employee with something that on the surface does not appear to be a reinforcer
premack principle
34
base their incentives on performance appraisal scores rather than on such objective performance measures as sales and productivity.
merit pay
35
pay employees according to how much they individually produce.
pay for performance
36
types of individual incentives
merit pay pay for performance
37
types of group incentive plans
profit-sharing gainsharing stock options
38
if employees exceed the base/expected profit, they can get a percentage of it as a reward
profit-sharing
39
with bonus based on improvements / baselines and improvements
gainsharing
40
employees can buy stocks
stocks