organization development

Question 1

the first step toward organizational change, in which employees look for practices and policies that waste time
and are counterproductive.

Answer 1

sacred cow hunt

Question 2

unnecessary paperwork

Answer 2

paper cow

Question 3

unnecessary number and length of meetings

Answer 3

meeting cow

Question 4

unnecessary deadlines

Answer 4

speed cow

Question 5

model of systemwide change that helps change agents diagnose the forces that drive and restrain proposed organizational change.

Answer 5

kurt lewin’s force field analysis model

Question 6

the organization must convince the employees and stakeholders that the current status quo is unacceptable.

Answer 6

unfreezing

Question 7

implement change; conduct training, new work processes para magmove yung org sa desired state.

Answer 7

freezing / changing

Question 8

to sustain; develop ways to keep the changes in place; for the people involved to consider the new change as the new
status quo.

Answer 8

refreezing

Question 9

carnall’s stage of change acceptance

Answer 9

denial, defense, discarding, adaptation, internalization

Question 10

denies that any changes will occur; give reasons why new
change will never be successful.

Answer 10

denial

Question 11

start to believe that change will occur. defensive stance by
justifying yung previous ways of doing things.

Answer 11

defense

Question 12

begin to realize that change is inevitable. they understand that along with org changes, they also need to
change.

Answer 12

discarding

Question 13

they spend a great deal of their energy and time to learn the
changes sa system. learn thru adjusting–trial and error

Answer 13

adaptation

Question 14

the employee is immersed sa new culture. comfortable sa new system, new coworkers, and new environment

Answer 14

internalization

Question 15

the continual process of upgrading or improving processes.

Answer 15

evolutionary

Question 16

“real jolt to the system” that drastically changes
the way things are done.

Answer 16

revolutionary

Question 17

the person making the change has the following:

Answer 17

popularity, degree of respect, history of successful change

Question 18

they enjoy change and they often make changes just for the
sake of it.

Answer 18

change agents

Question 19

they are not afraid to make changes, but they want to make changes only if it would improve the organization.

Answer 19

change analysts

Question 20

they do not initiate change, but they are willing to change.

Answer 20

receptive changers

Question 21

they will not initiate, but they will change if necessary.

Answer 21

reluctant changers

Question 22

they do not want change. they will do anything they can to
keep change from happening.

Answer 22

change resisters

Question 23

leader makes their own decision based sa available
information

Answer 23

autocratic I

Question 24

the leader collects information sa subordinates and decide on their own.

Answer 24

autocratic II

Question 25

the leader consults with the members individually para
magkaroon ng information and to facilitate output. the leader will make the decision. The decision may/may
not be consistent sa thinking ng group.

Answer 25

consultative I

Question 26

pwede magconsult sa bawat isa yung mga members at pwede rin magbigay ng alternatives. leader- no obligation to
consider group inputs sa final decision.

Answer 26

consultative II

Question 27

group-based decision strategy

Answer 27

group I

Question 28

levels of employee input

Answer 28

absolute
shared/participative/team
advisory
ownership of own output
following

Question 29

employees have absolute authority to make a decision on
his own.

Answer 29

absolute

Question 30

employees have an equal vote with management or other
employees. reaches decisions through group consensus or voting

Answer 30

shared/participative/team

Question 31

employees provide feedback, suggestions and input

Answer 31

advisory

Question 32

employees are responsible for their own quality control. control is only at the individual level.

Answer 32

ownership of own output

Question 33

work is closely checked by others. employee is closely supervised

Answer 33

following

Question 34

A work schedule that allows employees to choose their own
work hours. Offered by 53% of organizations in 2011. 33% of employees choose to use it

Answer 34

flexitime

Question 35

three basic components of flexitime

Answer 35

bandwidth, core hours, flexible hours

Question 36

three kinds of flexible hours

Answer 36

gliding time, flexitour, modified flexitour

Question 37

Regular work schedule: 5 days, 8 hours
(40 hours). commonly pursued for:
◆ 10 hours a day for 4 days
◆ 12 hours a day for 3 days

Answer 37

compressed work weeks

Question 38

certain employees are encouraged to work only part time but are paid at a higher hourly rate for those hours than employees who work full-time.

Answer 38

peak-time pay

Question 39

two employees share one job by splitting the work hours.

Answer 39

job sharing