Organizational Psych Flashcards
Overview of organizational psych
Organizational Psychology
Focuses on organization as a whole, including relationships among people in workplace, job satisfaction, and work life quality, and commitment
Manager Attitudes
Theory (Type) A - Individualist, task oriented
Theory X - employees are inherently lazy
Theory Y - people are generally hard workers
Theory Z - consensual decision making, holistic concern, moderate task specialization, informal oversight
Transactional Leadership Style
Give orders and employees carry out. Little deviation from standard procedures, little employee input, reward and punishment to motivate (Theory X)
Transformational Leadership Style
Seek to make positive changes, inspire motivation and good work ethic through modeling, employee trust, and encourage innovation and collaboration
Work-life Balance
method that helps employees of an organization to balance their personal and professional lives
Organizational assessment
a systematic process for obtaining valid information about an organizationand the factors that affect performance
Organizational Assessments
●Strategic/Operational Planning - Analyze their goals and objectives
●SWOT analysis - identify Determine Strengths, Weakness, Opportunities, Threats
●Training Needs Assessment - Identify deficiencies or missing skills in your workforce
●Employee selection and testing - Make decisions about hiring, promotion, and development based on a standardized series of problems or questions that assess a person’s knowledge, skills, abilities (KSAs)or other characteristics
Job satisfaction
Level of pleasure and positive emotional state resulting from job
- related to job turnover, absenteeism, work performance, and organizational citizenship behavior
- perceptions of fair pay matters more than overall salary/pay
Commitment to work
a) affective/attitudinal
b) continuance
c) normative
affective/attitudinal commitment
Worker’s attachment to job. Workers have passion for work and are loyal to the job
continuance commitment
remain with organization for economic or social reasons. leaving is too costly
normative commitment
loyalty based on investments the company made in the employee (paying for college, etc.)
Job Involvement
the measure of the degree to which a person identifies psychological with their job and considers their perceived performance level important to self-worth.
●High levels of job involvement are thought to result in fewer absences and lower resignation rates
●Tied closely with psychological empowerment - an employees belief in the which they impact their work
The Environmental Theory of Leadership
work of a leader to create the right kind of environment, where their followers will flourish. By using psychological principles, they should be able to build the right kind of environment for the motivation of their followers and then make that environment self-sustaining.
Situational Contingency
Situational contingency theories maintain that the situation is the ultimate factor in the leadership style adopted by a leader.
Autocratic leadership works in times of intense crisis
democratic leadership works in times of relaxation
