Organizational Identification Flashcards
What is organizational identification?
A feeling of mutuality that enables individuals to share the emotions, values, and decisions that allow them to act together.
Feeling=constructed
An ongoing process
Should be considered both a process and a product
What is a process vs a product?
Process= activities that lead to more or less identification (UWL example)
Product= can be measured at a point in time, level changes
What is intraorganizational?
Organization as a whole, work team, department, union, lunch group, supervisor
What is extraorganizational?
Family, Customers, influential public figures, media
What tensions are in organizational identification?
Identification targets, identification pulls (family pulling at you)
What are the benefits of organizational identification?
Increased worker satisfaction Decreased Turnover (ohio example) Increased control(Identified worker makes decisions consistent with management)
What are organizational identification strategies?
Selection and recruitment
Orientation
Participatory decision making
Inclusion through: Training, newsletters, informal commuication (forced)
Assumptions about OI that may not be true
- People want to identify with organizations (tobacco industry?)
- Organizations want their members to be highly identified (temp workers identity)
Why might a company not want someone to identify?
Don’t want to expect more from organization (or make decisions)
How do they minimize identification?
Isolation, separation from cultural artifacts (key, email address, nameplate)
Why do some members resist identification?
Don’t want to be controlled
What is disidentification?
Purposeful fostering by the worker of separateness, disconnection, and emotional and social exclusion from the organization.
Why do some organizations prefer low identification?
Less personal, less conflict
Managerial bias
routine low skill, may promote others
sweatshops
