organizational behavior Flashcards

1
Q

IS THE BASIC QUALITIES OF A PERSON, OR THE CHARACTER THAT
PERSONIFIES AN INDIVIDUAL THEY CAN BE SIMILAR OR UNIQUE.

A

NATURE OF PEOPLE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

THE CONCEPT OF OB IS BASED ON TWO KEY ELEMENTS NAMELY

A
  • NATURE OF PEOPLE
  • NATURE OF THE ORGANIZATION
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

FACTORS AFFECTING NATURE OF PEOPLE:

A
  • INDIVIDUAL DIFFERENCE
  • PERCEPTION
  • A WHOLE PERSON
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
  • STATES THE MOTIVE OF THE FIRM.
  • IT IS THE OPPORTUNITIES IT PROVIDES IN THE GLOBAL MARKET.
  • IT ALSO DEFINES THE EMPLOYEES’ STANDARD
  • IT DEFINES THE CHARACTER OF THE COMPANY BY ACTING AS A MIRROR
    REFLECTION OF THE COMPANY
A

NATURE OF ORGANIZATION

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

EMPLOYEES WANT TO BE VALUED AND APPRECIATED FOR THEIR SKILLS
AND ABILITIES FOLLOWED BY OPPORTUNITIES WHICH HELP THEM DEVELOP THEMSELVES.

A

VALUE OF PERSON

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

IT IS THE BEHAVIOR IMPLANTED OR CAUSED BY SOME MOTIVATION
FROM SOME PERSON, GROUP OR EVEN A SITUATION. (POSITIVE MOTIVATION VS. NEGATIVE
MOTIVATION)

A

MOTIVATED BEHAVIOR

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

EVERY ORGANIZATION SOCIALIZES WITH OTHER FIRMS, ITS CUSTOMERS,
OR SIMPLY THE OUTER WORLD, AND ALL OF ITS EMPLOYEES - THEIR OWN SOCIAL ROLES AND
STATUS. THEIR BEHAVIOR IS MAINLY INFLUENCED BY THEIR GROUP AS WELL AS INDIVIDUAL
DRIVES.

A

SOCIAL SYSTEM

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

TYPES OF SOCIAL SYSTEM:

A

formal and informal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

EVERY ORGANIZATION NEEDS PEOPLE AND PEOPLE NEED
ORGANIZATIONS TO SURVIVE AND PROSPER. (A MUTUAL UNDERSTANDING BETWEEN THE
ORGANIZATION AND THE EMPLOYEES THAT HELPS BOTH REACH THEIR RESPECTIVE
OBJECTIVES.)

A

MUTUAL INTEREST

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

A GROUP OF FRIENDS, PEOPLE SOCIALIZING WITH OTHERS FREELY, ENJOYING,
PARTYING OR CHILLING. (EX - BIRTHDAY PARTY.)

A

INFORMAL

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

GROUPS FORMED BY PEOPLE WORKING TOGETHER IN A FIRM OR PEOPLE THAT
BELONG TO THE SAME CLUB IS CONSIDERED AS _______. (EX − A SUCCESS
PARTY AFTER GETTING A PROJECT.)

A

FORMAL SOCIAL SYSTEM

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

THEY ARE THE MORAL PRINCIPLES OF AN INDIVIDUAL, GROUP, AND ORGANIZATION.

A

ETHICS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

PEOPLE IN THE ORGANIZATION OR OPERATION

A

HUMAN RESOURCES

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

OTHER NAMES: PERSONNEL, EMPLOYEES, WORKERS, LABORERS,
MANPOWER, WORKFORCE, LABOR FORCE.

A

HUMAN RESOURCES

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q
  • PEOPLE WHO DIRECTLY RECEIVE THE COMPANY’S PRODUCTS,
    SERVICES AND IDEAS
  • CLIENTS, GUESTS, CUSTOMERS, CONSUMERS AND BUYERS
A

EXTERNAL CUSTOMERS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

EMPLOYEES WHO USE THE SERVICES PROVIDED BY THE COMPANY
TO BRING SMOOTH FLOW OF PRODUCTS, SERVICES AND IDEAS.

A

INTERNAL CUSTOMERS

11
Q
  • HUMAN RESOURCES DEPARTMENT
  • POLICIES, PLANS AND PROGRAMS.
  • MOTIVATE, REWARD, RETAIN, FIRE OR TERMINATE PEOPLE
  • AIM: GET THE BEST PEOPLE

üGENERATION OF REVENUE THROUGH THE USE OF PEOPLE’S
SKILLS AND ABILITIES.

A

HUMAN RESOURCES MANAGEMENT

12
Q
  • CONSIST OF ORGANIZE LEARNING EXPERIENCES THAT INCREASE
    THE POSSIBILITY OF JOB PERFORMANCE.
  • EXAMPLES: TRAININGS, SEMINARS, WORKSHOP, ETC.
  • MOST EXPENSIVE ORGANIZED LEARNING EXPERIENCE
A

HUMAN RESOURCES DEVELOPMENT

12
Q

HUMAN
BEHAVIOR – FLOWS FROM 3
MAIN SOURCES:

A
  • DESIRE
  • EMOTION
  • KNOWLEDGE
13
Q
  • THE RESPONSE OF AN INDIVIDUAL OR GROUP TO A STIMULUS.
  • BASIC INCLUSIONS: FEELINGS, THOUGHTS, MOTIVES, ATTITUDE,
    VALUES
A

HUMAN BEHAVIOR

14
Q

COLLECTION OF PEOPLE WHO WORK TOGETHER TO ACHIEVE
INDIVIDUAL AND ORGANIZATIONAL GOALS.

A

ORGANIZATION

15
Q

THREE MOST IMPORTANT CHARACTERISTICS OF HUMAN BEHAVIOR

A
  • IT IS CAUSED
  • IT IS MOTIVATED
  • IT IS INTEGRATED
16
Q
  • STUDY OF WHAT PEOPLE THINK, FEEL AND DO IN AND AROUND
    ORGANIZATION.
  • DEPENDENT ON HUMAN BEHAVIOR
A

ORGANIZATIONAL BEHAVIOR

17
Q

ECONOMIC, SOCIAL AND CULTURE CONNECTIVITY WITH PEOPLE IN
OTHER PARTS OF THE WORLD.

A

GLOBALIZATION

17
Q

PERSONAL VALUES

A

WITHIN

18
Q
  • DIVERSITY
  • RACIAL/ETHNIC
  • GENDER
A

CHANGING WORKFORCE

19
Q
  • GLOBALIZATION
  • CHANGING WORKFORCE
  • EMPLOYERS TODAY DEMAND MORE WORKFORCE FLEXIBILITY TO
    REMAIN COMPETITIVE IN THE GLOBAL MARKET PLACE
A

EVOLVING EMPLOYEE RELATIONSHIPS

19
Q

SHARED VALUES

A

GROUPS

20
Q

STABLE AND LONG LASTING BELIEFS ABOUT WHAT IS
IMPORTANT IN A VARIETY OF SITUATIONS.

A

VALUES

21
Q

ORGANIZATION’S MORAL
OBLIGATION TOWARD ITS STAKEHOLDERS

A

CORPORATE SOCIAL RESPONSIBILITY

22
Q

STUDY OF MORAL PRINCIPLES (RIGHT OR WRONG)

A

ETHICS

23
Q

ORGANIZATIONAL BEHAVIOR IS ANCHORED AROUND THE
IDEA THAT THE FIELD SHOULD FREELY BORROW KNOWLEDGE FROM OTHER DISCIPLINES.

A

MULTIDISCIPLINARY ANCHOR

23
Q

ORGANIZATIONAL BEHAVIOR SHOULD RELY ON
SCIENTIFIC METHODS AND RELATED STANDARDS OF SYSTEMATIC RESEARCH TO ADVANCE
KNOWLEDGE.

A

SYSTEMATIC RESEARCH ANCHOR

24
Q

STATES THAT NO SINGLE SOLUTION IS BEST IN ALL
CIRCUMSTANCES.

A

CONTINGENCY ANCHOR

25
Q

ORGANIZATIONS TAKE THEIR SUSTENANCE FROM THE
ENVIRONMENT AND IN TURN AFFECT THAT ENVIRONMENT THROUGH THEIR OUTPUT.

A

OPEN SYSTEMS ANCHOR

26
Q

individual
analysis

team level
analysis

organizational
analysis

A

MULTIPLE
LEVELS OF
ANALYSIS
ANCHOR