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MULTICULTURAL DIVERSITY > chapter 2 and 3 > Flashcards

chapter 2 and 3 Flashcards

1
Q

consist of coordinated management of all elements that make up a tourism destination

A

destination management

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2
Q

destination management can include the following

A

Local resources
Accommodation
Amenities
Events and activities
Marketing efforts
Tourist attractions

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3
Q

involves in taking the necessary steps to ensure tourism adds value to the destination

A

destination management

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4
Q

activities pertaining to a particular destination, and making its offerings known to tourists

A

branding, marketing, communication

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5
Q

what is the destination?

A

place

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6
Q

who are the tourist

A

people

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7
Q

what can we offer?

A

product

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8
Q

how can we assure that the product and experience we offer connect with the people traveling to the destination?

what needs to be done?

A

process

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9
Q

An organization that is expressly concerned with promoting a
destination to tourists, businesses, investors and others. Their
role should be to lead and coordinate activities and to become
a strategic leader in destination development.

A

Destination Marketing Organization (DMO)

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9
Q

executing destination management

A

place
people
product
process

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10
Q

is the art and science of maintaining peaceful relationships between
nations, groups, or individuals.

A

Diplomacy

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11
Q

aims to promote and invest in the tourism industry, minimize the
current crisis and conflict among the nations

A

Tourism Diplomacy

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12
Q

aims to develop quality tourism, ensure the safety and security of travelers

A

ASEAN Tourism Sector

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13
Q

Change in demand because of terror events.

A

International Transportation

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13
Q

became popular as tourist were hesitant to book long journeys.

A

“Staycation”

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14
Q

countries became stricter in accepting tourist from another
countries.

A

International Borders

15
Q

were not an option for travelers after the 9/11 attacks.

A

USA and NEW YORK

15
Q

The expansion of tourism industry led to the significant employment creation.

A

EMPLOYMENT

16
Q

jobs that are directly associated with the tourism industry.

A

Direct Employment

17
Q

Two types of tourism employment

A

Direct and Indirect.

18
Q

One of the biggest benefits of tourism is the ability to make money through

A

CONTRIBUTION TO FOREIGN EXCHANGE EARNINGS

18
Q

Migration due to

A

Employment

19
Q

jobs which are not technically based in the tourism industry, but
are related to the tourism industry.

A

Indirect employment

20
Q

provide a good opportunity for the precise and principled introduction of
the country’s tourism capabilities to the political representatives of the other
countries.

A

EVENTS

21
Q

Foreign ministers can continue to cooperate with international organizations such as

A

World Tourism Organization (WTO)

22
Q

Tourism has positive and negative impacts.
Maximize positive impacts and minimize
negative impacts and in order to achieve that,
Government should have careful

A

TOURISM PLANNING

22
Q

that handle the easy and unhindered flow of tourism from one country to another.

A

NGOs (Non-Governmental Organization)

23
Q

Tourism Development is the process of
establishing and maintaining a tourism industry in a particular location.

A

TOURISM DEVELOPMENT

24
Q

The government regulates the industry to collaborate
with other government industries and private
businesses.

A

PARTNERSHIP WITH OTHER INDUSTRIES

25
Q

Former Name of UNWTO

A

International Union of Official
Tourist Propaganda Organizations / World
Tourism Organization

26
Q

promotes tourism as a driver of economic
growth, inclusive development and environmental
sustainability and offers leadership and support to the sector in advancing knowledge and tourism policies
worldwide.

A

UNWTO

27
Q

GENERATE MARKET KNOWLEDGE

DEVELOP TOURISM SUSTAINABLY

PROMOTE COMPETITIVE TOURISM POLICIES

MAKE TOURISM AS A DRIVER OF ECONOMIC GROWTH

A

OBJECTIVES OF UNWTO

28
Q

Making tourism smarter through
celebrating innovation and
leading the digital
transformation of the sector

A

FIVE DISTINCT PILLARS

29
Q

Making tourism more competitive
at every level through promoting
investment and promoting
entrepreneurship.

A

FIVE DISTINCT PILLARS

30
Q

Creating more and better jobs and providing relevant training.

A

FIVE DISTINCT PILLARS

31
Q

Building resilience and
promoting safe and seamless travel.

A

FIVE DISTINCT PILLARS

32
Q

Harnessing tourism’s unique potential to protect cultural and
natural heritage and to support communities both economically and
socially.

A
33
Q

UNWTO

Formation:
Headquarters:
Current Secretary General:

A

Formation: Nov 1, 1974
Headquarters: Madrid, Spain
Current Secretary General: Zurab Pololikashvili

MULTICULTURAL DIVERSITY (7 decks)

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