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MULTICULTURAL DIVERSITY > Org > Flashcards

Org Flashcards

1
Q

Two key elements

A
  • Nature of people
  • Nature of organization
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2
Q

Basic qualities of a person. They can be similar or unique

A

Nature of people

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3
Q

Factors affecting nature of people

A
  • Individual differences
  • Perception
  • Whole person
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4
Q

Behavior implanted or caused by some motivation from some person

A

Motivated behavior

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5
Q

Employees want to be valued and appreciated for their skills and abilities

A

Value of person

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6
Q

States the motive of the firm. Defines the character of the company by acting as a mirror or reflection of the company

A

Nature of organization

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7
Q

Every organization socialized with other firms. Mainly influenced by their group as well as individual drives

A

Social system

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8
Q

Groups formed by people working together in a firm

A

Formal

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9
Q

A group of friends, people socializing freely

A

Informal

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10
Q

Every organization needs people and people need organization to survive and prosper

A

Mutual interest

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11
Q

Moral principle of an individual, group and organization

A

Ethics

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12
Q

People in the organization or operation

A

Human Resources

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13
Q

People who directly receive the company’s products, services and ideas

A

External customers

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14
Q

Employees who use the services provided by the company yo bring smooth flow of products, services and ideas

A

Internal customers

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15
Q
  • Human resources department
  • Policies, plans and programs
  • motivate, reward, retain, fire or terminate people
A

Human resources management

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16
Q

Consist of organized learning experiences that increase the possibility of job performance.

  • trainings, seminars, workshop etc
  • most expensive organized learning experience
A

Human resources development

17
Q

Human behavior- flows from 3 main sources

A

Desire
Motion
Knowledge

18
Q

The response of an individual or group to stimulus

A

Human behavior

19
Q

3 most important characteristics of human behavior

A

It is caused
It is motivated
It is integrated

20
Q

Collection of people who work together to achieve individual and organizational goals

A

Organization

21
Q

Study of what people think, feel and do in around organization

Dependent on human behavior

A

Organizational behavior

22
Q

Economic, social and culture connectivity with people in other parts of the world

A

Globalization

23
Q

Diversity, Racial/Ethnic, Gender

A

Changing workforce

24
Q

Changing workforce

Employers today demand more workforce flexibility to remain competitive in the global market place

A

Evolving employee relationships

25
Q

Stable and long lasting beliefs about what is important in a variety of situations

A

Values

26
Q

Personal values - ______
Shared values- ______

A

Within, groups

27
Q

Study of moral principles (right or wrong)

A

Ethics

28
Q

Organizations moral obligation towards its stakeholders

A

Corporate Social Responsibility

29
Q

Behavior is anchored around the idea that field should freely borrow knowledge from the disciplines

A

Multi disciplinary anchor

30
Q

Behavior should rely on scientific methods and related standards of systematic research to advance knowledge

A

Systematic research anchor

31
Q

States that no single solution is best in all circumstances

A

Contingency anchor

32
Q

Organizations take their sustenance from the environment

A

Open system anchor

33
Q

Individual analysis
Team level analysis
Organizational analysis

A

Multiple levels of analysis anchor

34
Q

It is a unique ability to observe, listen and conclude something. It is believing in our senses. In short, the way we interpret things and have our own point of view

A

Perception

MULTICULTURAL DIVERSITY (7 decks)

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