Org Flashcards
Two key elements
- Nature of people
- Nature of organization
Basic qualities of a person. They can be similar or unique
Nature of people
Factors affecting nature of people
- Individual differences
- Perception
- Whole person
Behavior implanted or caused by some motivation from some person
Motivated behavior
Employees want to be valued and appreciated for their skills and abilities
Value of person
States the motive of the firm. Defines the character of the company by acting as a mirror or reflection of the company
Nature of organization
Every organization socialized with other firms. Mainly influenced by their group as well as individual drives
Social system
Groups formed by people working together in a firm
Formal
A group of friends, people socializing freely
Informal
Every organization needs people and people need organization to survive and prosper
Mutual interest
Moral principle of an individual, group and organization
Ethics
People in the organization or operation
Human Resources
People who directly receive the company’s products, services and ideas
External customers
Employees who use the services provided by the company yo bring smooth flow of products, services and ideas
Internal customers
- Human resources department
- Policies, plans and programs
- motivate, reward, retain, fire or terminate people
Human resources management
Consist of organized learning experiences that increase the possibility of job performance.
- trainings, seminars, workshop etc
- most expensive organized learning experience
Human resources development
Human behavior- flows from 3 main sources
Desire
Motion
Knowledge
The response of an individual or group to stimulus
Human behavior
3 most important characteristics of human behavior
It is caused
It is motivated
It is integrated
Collection of people who work together to achieve individual and organizational goals
Organization
Study of what people think, feel and do in around organization
Dependent on human behavior
Organizational behavior
Economic, social and culture connectivity with people in other parts of the world
Globalization
Diversity, Racial/Ethnic, Gender
Changing workforce
Changing workforce
Employers today demand more workforce flexibility to remain competitive in the global market place
Evolving employee relationships
Stable and long lasting beliefs about what is important in a variety of situations
Values
Personal values - ______
Shared values- ______
Within, groups
Study of moral principles (right or wrong)
Ethics
Organizations moral obligation towards its stakeholders
Corporate Social Responsibility
Behavior is anchored around the idea that field should freely borrow knowledge from the disciplines
Multi disciplinary anchor
Behavior should rely on scientific methods and related standards of systematic research to advance knowledge
Systematic research anchor
States that no single solution is best in all circumstances
Contingency anchor
Organizations take their sustenance from the environment
Open system anchor
Individual analysis
Team level analysis
Organizational analysis
Multiple levels of analysis anchor
It is a unique ability to observe, listen and conclude something. It is believing in our senses. In short, the way we interpret things and have our own point of view
Perception
