mercedez quiz Flashcards
exists in a group
or organization
when its members differ
from one another along
with one or more
important dimensions.
diversity
places a much heavier
emphasis on recognizing and appreciating differences among people at work and attempting to provide
accommodations for those differences to the extent that is feasible and possible.
Diversity management
means treating people
fairly and equitably and taking actions that do not
discriminate against people in protected classes on
the basis of some illegal criterion.
Equal employment opportunity
is an important aspect of an inclusive and
effective workplace.
Age Diversity
describes a barrier that keeps many females from advancing to top management positions in
many organizations.
glass ceiling
Develop an inclusive and respectful workplace culture
Age Diversity
Gender: as more and more females have
entered the workforce, organizations have subsequently experienced changes in the relative proportion of male and female employees.
Dimensions of Diversity
There are 6 issues on how diversity can be the source of a
competitive advantage:
- Cost
- Resource acquisition
- Marketing
- Creativity
- Problem solving
- Systems flexibility
one must be
clear on the nature and meaning of diversity.
undestanding
Individual Strategies for Dealing with Diversity
understanding
empathy
tolerance
communication
leads to positive outcomes
such as better firm performance.
Diversity
in an organization, one
should try to understand the perspectives of others.
empathy
in an organization,
one should
be willing to tolerate cultural differences.
tolerance
it can only work
if it is two-way.
communication
is the process by which an organization “learns” from past mistakes and adapts to its environment.
Organizational learning
