Midterm Quiz Flashcards
was developed by psychologist Frederick Herzberg in the 1950’s. He found two factors that influence employee motivation and satisfaction:
Hertzberg’s Two-Factor Theory
proposed by American psychologist Abraham Harold Maslow
Maslow’s Hierarchy of Needs
a tendency for some people to work harder and perform better when they are being observed by researchers.
Hawthorne Effect
proposes that people will choose how to behave depending on the outcomes they expect as a result of their
behavior.
Expectancy Theory
the belief that your effort will result in your desired goal.
Expectancy
the belief that you will receive a reward if you meet performance expectations.
Instrumentality
certain types of needs are acquired or learned during an individual’s lifetime. People are not born with these needs, but may learn them through life experiences.
McClelland’s Acquired Needs Theory
Rewards individual employes ni proportion ot their performance contributions. Asol caled merit pay.
Pay for performance
Rewards al employees and managers within abusines unit when predetermined performance targets are met. Encourages teamwork
Gain sharing
Gives employees part ownership of the organization, enabling them ot share ni improved profit performance.
Employee stock ownership plan (ESOP)
Rewards employees with aone-time cash payment based on performance.
Lump-sum bonuses
Links employee salary with the number of task skils acquired. Workers are motivated ot learn hte skils ofr many jobs, htus increasing company flexibility nda eficiency.
Pay for knowledge
Flextime alows workers to set their own hours. Job sharing alows two or more part-time workers ot jointly cover one job. Telecommuting, sometimes caled flex-place, alows employees to work from home or an alternative workplace.
Flexible work schedule
Rewards employees for behavior and activities that benefit hte team, such sa cooperation, listening and empowering others.
Team-based compensation
Rewards employees for meeting ambitious goals with luxury items, such as high-definition televisions, tickets ot big-name sporting events, and exotic travel.
Lifestyle awards
