Organization Flashcards

1
Q

centralization

A

degree to which high level managers make decsions and delegate to lower levels for implementation
avoid duplication of activities
let managers make organization change
correspond with localization strategy

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2
Q

decentralization

A
degree to which lower-level managers make and implement strategic decisions 
motivates mid and lower level managers 
greater flexibility and responsiveness 
challenging to coordinate
correspond to international strategy
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3
Q

functional structure

A

organization workers based on their basic skills: marketing, HR managment etcs
used when focused on inputs
more standardized products
cost efficient

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4
Q

international division structure

A

division that handle all international transaction
used by firms who just moved abroad
correspond with international strategy

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5
Q

geographical division structure

A

organization pased on area
no dominant product
correspond with localization strategy

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6
Q

product divisional structure

A

organization based on products
understanding tech trends, customer needs, competive forces that affect product
more flexible
might involve duplication of function
correspond with global strategy or transnational strategy

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7
Q

global matrix structure

A

overlay functional and divisional–> 1 person report to 2 bosses
combine geographic and product

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8
Q

virtual organization

A

work across space and time
dynamic arrangement among partner that efficiently adapts to market change
managers in different countries conferencing

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9
Q

network structure

A

arrange differentiated elements in patterned flows of activity that allocate resources to problem/projects in decentralized manner

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10
Q

neoclassical structure

A

emphasize coordination and cultivation rather than command and control

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11
Q

bureaucratic control

A

top down structure
information from top
some decentralization but mostly centralization

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12
Q

market control

A

split control based on area/ product

each division has a different commander

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13
Q

clan control

A

split control based on culture and source of belief

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14
Q

organization culture

A

shared meaning and belief that shape how employees interpret info/ take action
element: leadership style/values principles of management/ work climate/ ethical standard

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15
Q

outcome control: control outcome

A

division
corporate office mainly look at the financial numbers
bonus is large part, linked to quantifiable target
few transfer across division, hiring from within industry
resource: tight expenditure control
information system: aggregate financial report

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16
Q

behavior control: control process

A

less autonomous business units
corporate office: knows the business, act as coach
qualitiative measure, operation proccess is accessed
internal career paths and lateral transfer
culture: common corporate culture–> ease transfer
information system: many common systems

17
Q

levers of control

A

belief, boundary, interactivecontrol, diagnostic control

18
Q

belief system

A

core values

shared beliefs: basic values/purpose/direction

19
Q

boudary system

A

avoid risks
allowed creativity within limit: clear rules/ limit, code of conduct, strategic planning system, capital budgeting system

20
Q

interative control system

A

focusing attention on strategic uncertainties
managerial involvement in decision activities of subordinate: CEO can change the plan
debate on data, assumption, plans
face to face meeting
recurring agendas

21
Q

diagnostic control system

A

critical performance variables
provide motivation, resouces and info: profit plans &budget, project monitoring system
brand revenue monitoring system

22
Q

proccesses

A

manner in which decisions are made and work is performed