ORGANISATIONAL VALUES Flashcards
0
Q
What are some demonstrations of Integrity?
A
- Act with honesty, respecting the right of fair process for all
- Maintain confidentiality and respect those we deal with
- Demonstrate moral strength and courage
- Behave with honour and impartiality
1
Q
What are the 6 Organisational Values?
A
Flexibility Leadership Integrity Professionalism Respect Support
2
Q
What are some demonstrations of Leadership?
A
- Approachable and consistent when dealing with colleagues, partners and the community
- Apply fair process
- Strongly commit to the values of the organisation
- Guide, trust, develop and empower colleagues
- Make timely decisions that are guided by both values and evidence
- Inspire participation and commitment through a shared vision
3
Q
What are some demonstrations of Flexibility?
A
- Open minded and adaptive to change
- Adopt an attitude of continuous improvement
- Encourage creativity
- Build partnerships with our community
- Welcome difference
- Practice tolerance
4
Q
What are some demonstrations of Respect?
A
- Accept diversity with tolerance and understanding
- Listen with patience, value opinions and provide feedback
- Appreciative of and acknowledge the efforts of others
- Consider our internal and external customers
- Inspire confidence through ethical and fair treatment of others
5
Q
What are some demonstrations of Support?
A
- Recognise and reward service of members
- Provide empathy in a timely and genuine manner
- Promote professional and career development
- Care for the wellbeing of colleagues
6
Q
What are some demonstrations of Professionalism?
A
- Accept responsibility, show commitment and lead by example
- Achieve and contribute to the professional knowledge pool
- Accountable to both our internal and external customers
- Maintain high personal standards, taking pride in our appearance and conduct
- Communicate openly, honestly and consistently
- Transparent in our delivery and strive for service excellence
