Organisation Flashcards

1
Q

What does the PRINCE2 environment consist of?

A

A Customer and one or more Suppliers.

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2
Q

What comprises each of the customer and supplier views?

A

Customer - User and Business
Supplier - Supplier

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3
Q

What are the customers and suppliers respectively concerned with?

A

Customers are concerned with:
* Value for money
* Realising of project benefits
* Quality and functionality

Suppliers supply skills or products to the project.

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4
Q

What are the four management levels?

A
  1. Corporate/programme - customer
  2. Project Board
  3. Project Manager
  4. Team Manager
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5
Q

What are the responsibilities of the Corporate management level?

A

Providing the project mandate;
Setting tolerance levels.

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6
Q

What are the responsibilities of the Project Board management level?

A

Make decisions;
Provide project direction;
Reporting to the Corporate management level;
DP - Directing a project process.

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7
Q

What are the responsibilities of the Project Manager management level?

A

Managing and planning the project day-to-day;
Ensuring project delivery within the performance indicators;
Reporting on the project to the board via highlight reports;
Assigning work packages;
Managing issues (change requests);
Prepare benefits management approach.

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8
Q

What are the responsibilities of the Team Manager management level?

A

Take direction from the project manager;
Executing work packages;
Plan work at the team level;
Report progress to project manager via checkpoint reports;
Building and delivering products.

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9
Q

What are the six performance indicators?

A

Cost
Benefit
Risk
Quality
Time
Scope

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10
Q

What are the three roles on the project board?

A

Executive - representing the Business;
Senior User - representing the User;
Senior Supplier - representing the Supplier.

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11
Q

When do the project board meet and manage the project?

A

The project board meets between stage boundaries and only during the project stages for highlight reports as needed.

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12
Q

What are the project assurance responsibilities of the project board roles?

A

Executive: risk and finance assurance - is the project value for money?
Senior User: quality, expectation, testing - will the product work as expected?
Senior Supplier: follow supplier standards and quality control - can it be done within time, cost, and other variables?
* additionally ensure the right resources, materials, and people are in place to do the work.

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13
Q

What is the Project Support role responsible for?

A

Project Support provides administrative support, including but not limited to:
* Managing registers and logs
* Collating information
* Financial help
* Procurement
* Updating schedules
* Configuration management

This is an optional role that may be covered by the project manager on smaller projects/organisations.

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14
Q

What is the Change Authority responsible for?

A

The Change Authority decides what change requests (issues) are implemented.
This is an optional role that is often covered by the project board.

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15
Q

How does Tailoring factor into a project’s Organisation?

A

The project organisation must consider the requirements, size, and complexity of a project and scale accordingly. This might mean a single person covering a number of project roles (where appropriate), or conversely, assigning a team of Users or Suppliers where a representative for each sits at the Project Board level while other stakeholders are consulted or informed within these groups.

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16
Q

What are stakeholders and how might they interact with a project?

A

A stakeholder is any individual who can affect, be affected by, or perceive themselves affected by a project, activity, issue, or programme.
These are identified during the SP and IP processes of a project and should be engaged via two-way communication throughout the project.
The means and frequency of communication should be defined in the communications management strategy/approach.

17
Q

What are a project Organisation’s minimum requirements?

A
  • A project should define organisation structure and roles
  • Document rules for delegating change authority and project assurance
  • Define approach to engaging and communicating with all stakeholders