organisation Flashcards
ABTA
Association of British travel agents.
ANTOR
Association of National Tourist Offices and Representatives
AITO
Association of Independent Tour Operators
ATOL
Air Travel Organisers’ Licensing
what dose ABTA do
ABTA represents tour operators and travel agents.
Members adhere to the ABTA code of conduct, which is a charter that mandates that they offer truthful advertising, fair terms of trading, flexibility with bookings, and a procedure for handling client complaints. In the event that a consumer has a disagreement with a travel agent or tour operator, ABTA offers an arbitration option.
what dose ANTOR do
ANTOR is comprised of national and regional tourist offices which are represented in the United Kingdom.
ANTOR is a voluntary, non-political organisation which was established in the UK in 1951, run by an elected board of members and secretariat.
ANTOR provides tourists with information to make traveling safer
what dose AITO do
A collection of specialised travel agencies known as AITO - The Specialist Travel Association offers a wide selection of vacations to all parts of the world. When you make a booking through an AITO member, you can count on receiving the best personalised care, expertknowledge, and a vacation that is completely insured.
As stated in our Quality Charter, all AITO members are obligated to offer the best level of customer satisfaction by focusing on the three key pillars of Choice, Quality, and Service. We believe that these three characteristics account for AITO companies’ yearly dominance in consumer-voted travel awards.
what dose ATOL do
The ATOL scheme is a financial protection scheme that protects you when you book a package trip that includes a flight. It also includes some Flight-Only bookings sold by UK travel companies when they stop trading as an ATOL holder.
It was introduced in 1973, as the popularity of overseas trips grew and it is run by us at the UK Civil Aviation Authority (CAA).
CAA
Civil Aviation Authority
what dose CAA do
makes sure the uk’s air travels is safe.
make sure consumers have choice
makes sure customers protected and treated fairly when they fly.
makes sure CO2 emissions are reduced.
makes sure the aviation industry manages security risks effectively.
IATA
International Air Transport Association
what dose IATA do
IATA’s mission is to represent, lead, and serve the airline industry. IATA facilitates the growth of civil aviation and cuts airline costs by creating a better regulated business environment for our member airlines.
DCMS
Digital, Culture, Media and Sport
what dose DCMS do
The Department for Digital, Culture, Media & Sport (DCMS) supports development, improves lives, and represents the United Kingdom internationally. By investing in innovation and promoting Britain as a magnificent travel destination, we safeguard and promote our cultural and artistic legacy while also assisting businesses and communities in growing. We work to provide the UK with a distinctive advantage on the international stage as we pursue economic success.
FCDO
Foreign, Commonwealth and Development Office
