oral com Flashcards

1
Q

What is the full name of the subject?

A

oral communication in context

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2
Q

What is the Latin word for ‘communication’ and its meaning?

A

“communis” which means “common” or “share”

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3
Q

It is the process of talking to someone and exchanging ideas, thoughts, information, and feelings with one another.

A

communication

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4
Q

Give the four natures of communication.

A
  1. communication is a human activity
  2. communication is a complex process
  3. verbal and non-verbal communication
  4. multimodal communication
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5
Q

It make use of words in the process of sending and receiving messages.

A

verbal conmunication

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6
Q

The nature of communication is dynamic.

A

communication is a complex process

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7
Q

The nature of communication involves people expressing their ideas and feelings using language, in whatever form, to meet their needs.

A

communication is a human activity

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8
Q

The nature of communication that uses media.

A

multimodal communication

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9
Q

Involves sending and receiving messages without words; instead, it uses facial expressions and body movements.

A

non-verbal communication

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10
Q

Sample barriers that affect effective communication.

A

-language barrier
-physical barrier
-technological barrier
-psychological barrier
-cultural barrier
-physiological barrier
-semantic barrier
-interpersonal barrier
-organizational barrier

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11
Q

The environment in which communication takes place.

A

context

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12
Q

Recipient of the message, or someone who decodes it.

A

receiver

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13
Q

The medium through which the encoded message is conveyed.

A

channel

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14
Q

The receiver’s response to the message.

A

feedback

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15
Q

The information, ideas, or thoughts conveyed by the speaker through words or actions.

A

message

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16
Q

The source of the information or message.

A

speaker or sender

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17
Q

Obstacles that might interrupt the communication process.

A

barrier or noise

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18
Q

The process of putting the message into words.

A

encoding

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19
Q

The process by which the receiver understands the message.

A

decoding

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20
Q

A communication model that describes sending a message without expecting feedback.

A

linear or one-way

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21
Q

A type of communication model that refers to the way in which a message is sent with an expected feedback.

A

interactive or two-way

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22
Q

A communication model that is a continuous process where both parties are simultaneously communicating.

A

transactional

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23
Q

What type of communication model is the ARISTOTLE’S MODEL?

A

linear

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24
Q

What type of communication model is the LASWELL’S MODEL?

A

linear

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25
Q

What type of communication model is the SHANNON AND WEAVER?

A

linear

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26
Q

What type of communication model is the SCHRAMM: MODEL 1?

A

interactive

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27
Q

What type of communication model is the DAVID BERLO’S MODEL?

A

linear

28
Q

What type of communication model is the TRANSACTION MODEL?

A

transactional

29
Q

IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION:

A communication function to control behavior.

A

control/regulation

30
Q

IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION:

A communication function that allows individuals to interact with each others.

A

social interaction

31
Q

IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION:

A communication function that motivates or encourages people to live better.

A

motivation

32
Q

IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION:

A communication function that facilitates people’s expression of their feelings and emotions.

A

emotional expression/therapeutic

33
Q

IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION:

A communication function to convey information.

A

information dissemination

34
Q

IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION:

A communication function to instruct people on what to do.

A

instructive

35
Q

IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION:

A communication function to influence the opinion of others.

A

persuasive

36
Q

IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION:

A communication function for pleasure and enjoyment.

A

aesthetic

37
Q

It’s the process of exchanging information between two people from different cultures

A

intercultural communication

38
Q

Cite the 7 Cs.

A

-completeness
-conciseness
-consideration
-concreteness
-courtesy
-clearness
-correctness

39
Q

IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY:

Does not recognize/ignore cultural differences, believing one’s culture is superior.

A

stage 1: denial

40
Q

IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY:

Individual starts to recognize cultural differences and is intimidated by them.

A

stage 2: defense

41
Q

IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY:

Although individuals see cultural differences, they bank more on the universality of the ideas rather than on cultural differences.

A

stage 3: minimization

42
Q

IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY:

Individual begins to appreciate important cultural differences.

A

stage 4: acceptance

43
Q

IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY:

Individual is very open to the world views when accepting new perspectives.

A

stage 5: adaptation

44
Q

IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY:

Individuals start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints.

A

stage 6: integration

45
Q

Gestures with a specific meaning that can replace words.

A

emblems

46
Q

Gestures that complement and emphasize spoken words.

A

illustrators

47
Q

Cues that control the flow of conversation.

A

regulators

48
Q

Expressions that show emotions.

A

affect displays

49
Q

Movements that help manage emotions or stress.

A

adaptors

50
Q

WHAT CONTEXT:

Learned behaviors and rules.

A

cultural

51
Q

Cite the 5 Contexts.

A

-psychological
-relation
-cultural
-situational
-environmental

52
Q

WHAT CONTEXT:

How close or distant the speaker is to those in the interaction.

A

relation

53
Q

WHAT CONTEXT:

Where they are communicating.

A

environmental

54
Q

WHAT CONTEXT:

Where the exchange happens.

A

situational

55
Q

WHAT CONTEXT:

Needs, values, personality, habits, and character

A

psychological

56
Q

A speech style where it remains unchanged. Mostly occurs in ceremonies.

A

frozen

57
Q

A speech style that is standard one. Professional or mutually acceptable language is a must in this style.

A

consultative

58
Q

A speech style where it is used in formal setting. Is one-way

A

formal

59
Q

A speech style where it is private. Only close family members or individual.

A

intimate

60
Q

A speech style where it is common among peers and friends.

A

casual

61
Q

What are the Tenets of Communication?

A

communications is…
-dynamic
-irreversible or unrepeatable
-contextualized
-everywhere
-continuous
-transaction
-learned
-a sharing of meanings
-has two level of meaning: content or rational

62
Q

Internal monologue between us.

A

intrapersonal

63
Q

Communication between and among people.

A

interpersonal

64
Q

Interpersonal: 2 people

A

dyad communication

65
Q

Interpersonal: at least 3 but not more than 12

A

small group

66
Q

Is the transmission of information between two organizations.

A

external communication

67
Q

Is an entire process within an organization.

A

internal communication