oral com Flashcards

1
Q

What is the full name of the subject?

A

oral communication in context

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2
Q

What is the Latin word for ‘communication’ and its meaning?

A

“communis” which means “common” or “share”

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3
Q

It is the process of talking to someone and exchanging ideas, thoughts, information, and feelings with one another.

A

communication

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4
Q

Give the four natures of communication.

A
  1. communication is a human activity
  2. communication is a complex process
  3. verbal and non-verbal communication
  4. multimodal communication
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5
Q

It make use of words in the process of sending and receiving messages.

A

verbal conmunication

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6
Q

The nature of communication is dynamic.

A

communication is a complex process

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7
Q

The nature of communication involves people expressing their ideas and feelings using language, in whatever form, to meet their needs.

A

communication is a human activity

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8
Q

The nature of communication that uses media.

A

multimodal communication

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9
Q

Involves sending and receiving messages without words; instead, it uses facial expressions and body movements.

A

non-verbal communication

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10
Q

Sample barriers that affect effective communication.

A

-language barrier
-physical barrier
-technological barrier
-psychological barrier
-cultural barrier
-physiological barrier
-semantic barrier
-interpersonal barrier
-organizational barrier

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11
Q

The environment in which communication takes place.

A

context

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12
Q

Recipient of the message, or someone who decodes it.

A

receiver

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13
Q

The medium through which the encoded message is conveyed.

A

channel

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14
Q

The receiver’s response to the message.

A

feedback

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15
Q

The information, ideas, or thoughts conveyed by the speaker through words or actions.

A

message

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16
Q

The source of the information or message.

A

speaker or sender

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17
Q

Obstacles that might interrupt the communication process.

A

barrier or noise

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18
Q

The process of putting the message into words.

A

encoding

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19
Q

The process by which the receiver understands the message.

A

decoding

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20
Q

A communication model that describes sending a message without expecting feedback.

A

linear or one-way

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21
Q

A type of communication model that refers to the way in which a message is sent with an expected feedback.

A

interactive or two-way

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22
Q

A communication model that is a continuous process where both parties are simultaneously communicating.

A

transactional

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23
Q

What type of communication model is the ARISTOTLE’S MODEL?

A

linear

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24
Q

What type of communication model is the LASWELL’S MODEL?

A

linear

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25
What type of communication model is the SHANNON AND WEAVER?
linear
26
What type of communication model is the SCHRAMM: MODEL 1?
interactive
27
What type of communication model is the DAVID BERLO'S MODEL?
linear
28
What type of communication model is the TRANSACTION MODEL?
transactional
29
IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION: A communication function to control behavior.
control/regulation
30
IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION: A communication function that allows individuals to interact with each others.
social interaction
31
IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION: A communication function that motivates or encourages people to live better.
motivation
32
IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION: A communication function that facilitates people's expression of their feelings and emotions.
emotional expression/therapeutic
33
IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION: A communication function to convey information.
information dissemination
34
IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION: A communication function to instruct people on what to do.
instructive
35
IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION: A communication function to influence the opinion of others.
persuasive
36
IDENTIFY WHAT TYPE OF COMMUNICATION FUNCTION: A communication function for pleasure and enjoyment.
aesthetic
37
It's the process of exchanging information between two people from different cultures
intercultural communication
38
Cite the 7 Cs.
-completeness -conciseness -consideration -concreteness -courtesy -clearness -correctness
39
IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY: Does not recognize/ignore cultural differences, believing one's culture is superior.
stage 1: denial
40
IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY: Individual starts to recognize cultural differences and is intimidated by them.
stage 2: defense
41
IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY: Although individuals see cultural differences, they bank more on the universality of the ideas rather than on cultural differences.
stage 3: minimization
42
IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY: Individual begins to appreciate important cultural differences.
stage 4: acceptance
43
IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY: Individual is very open to the world views when accepting new perspectives.
stage 5: adaptation
44
IDENTIFY WHAT STAGE OF INTERCULTURAL SENSITIVITY: Individuals start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints.
stage 6: integration
45
Gestures with a specific meaning that can replace words.
emblems
46
Gestures that complement and emphasize spoken words.
illustrators
47
Cues that control the flow of conversation.
regulators
48
Expressions that show emotions.
affect displays
49
Movements that help manage emotions or stress.
adaptors
50
WHAT CONTEXT: Learned behaviors and rules.
cultural
51
Cite the 5 Contexts.
-psychological -relation -cultural -situational -environmental
52
WHAT CONTEXT: How close or distant the speaker is to those in the interaction.
relation
53
WHAT CONTEXT: Where they are communicating.
environmental
54
WHAT CONTEXT: Where the exchange happens.
situational
55
WHAT CONTEXT: Needs, values, personality, habits, and character
psychological
56
A speech style where it remains unchanged. Mostly occurs in ceremonies.
frozen
57
A speech style that is standard one. Professional or mutually acceptable language is a must in this style.
consultative
58
A speech style where it is used in formal setting. Is one-way
formal
59
A speech style where it is private. Only close family members or individual.
intimate
60
A speech style where it is common among peers and friends.
casual
61
What are the Tenets of Communication?
communications is... -dynamic -irreversible or unrepeatable -contextualized -everywhere -continuous -transaction -learned -a sharing of meanings -has two level of meaning: content or rational
62
Internal monologue between us.
intrapersonal
63
Communication between and among people.
interpersonal
64
Interpersonal: 2 people
dyad communication
65
Interpersonal: at least 3 but not more than 12
small group
66
Is the transmission of information between two organizations.
external communication
67
Is an entire process within an organization.
internal communication