ORAL COM Flashcards

1
Q

No feedback receiver. One to one

A

linear

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2
Q

Participants alter positions as speaker and receiver.

A

interactive

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3
Q

Both sender and receiver are involved.

A

transactional

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4
Q

environmental conditions like poor lighting, distance

A

physical

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5
Q

limitations of human mind, eyesight hearing disorder

A

physiological

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6
Q

delivery of statement has different meanings.

A

linguistics

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7
Q

encountered by people due to their own personal values.

A

cultural

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8
Q

5 ways to avoid communication breakdown

A

Ronnie Peterson

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9
Q

7 tips to avoid communication breakdown

A

bloom, cutlip and center

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10
Q

include everything

A

completeness

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11
Q

straight to the point

A

conciseness

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12
Q

high regard and courtesy

A

consideration

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13
Q

backed up by facts , examples, figures

A

concreteness

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14
Q

show respect with their culture

A

courtesy

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15
Q

use of simple and specific words

A

clearness

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15
Q

avoiding mistakes in grammar

A

correctness

15
Q

regulate and control the behaviour

A

control and regulation

16
Q

casually interact with other people

A

social interaction

16
Q

share information or data in order to educate

A

information dissemination

17
Q

motivate person to do better

A

motivation

18
Q

way to connect a person for purpose of affecting them

A

emotional expression

19
Q

prompts, listener and speaker show

20
Q

giving instructions , asking question

A

verbal cues

21
Q

instructions , make the listener expected to reply

A

direct cues

22
nonverbal behaviour
nonverbal
23
less obvious such as questions
indirect cues
24
nonverbal cue translated into word
emblem
25
rolling eyes, shrugging off
emblem
26
movement complement verbal
illustrator
27
smiling and saying " i am proud of you "
illustrator
28
nonverbal contradicts messsage
mixed message
29
Im happy but crying
mixed message
30
accompany speech to control speaker
regulator
31
lowering voice or intenotion
regulator
32
old man accuses and raises voice while pointing finger
accent
32
intensify to show emotion plus non verbal
accent