ORAL COM Flashcards

1
Q

No feedback receiver. One to one

A

linear

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2
Q

Participants alter positions as speaker and receiver.

A

interactive

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3
Q

Both sender and receiver are involved.

A

transactional

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4
Q

environmental conditions like poor lighting, distance

A

physical

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5
Q

limitations of human mind, eyesight hearing disorder

A

physiological

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6
Q

delivery of statement has different meanings.

A

linguistics

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7
Q

encountered by people due to their own personal values.

A

cultural

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8
Q

5 ways to avoid communication breakdown

A

Ronnie Peterson

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9
Q

7 tips to avoid communication breakdown

A

bloom, cutlip and center

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10
Q

include everything

A

completeness

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11
Q

straight to the point

A

conciseness

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12
Q

high regard and courtesy

A

consideration

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13
Q

backed up by facts , examples, figures

A

concreteness

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14
Q

show respect with their culture

A

courtesy

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15
Q

use of simple and specific words

A

clearness

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15
Q

avoiding mistakes in grammar

A

correctness

15
Q

regulate and control the behaviour

A

control and regulation

16
Q

casually interact with other people

A

social interaction

16
Q

share information or data in order to educate

A

information dissemination

17
Q

motivate person to do better

A

motivation

18
Q

way to connect a person for purpose of affecting them

A

emotional expression

19
Q

prompts, listener and speaker show

A

cues

20
Q

giving instructions , asking question

A

verbal cues

21
Q

instructions , make the listener expected to reply

A

direct cues

22
Q

nonverbal behaviour

A

nonverbal

23
Q

less obvious such as questions

A

indirect cues

24
Q

nonverbal cue translated into word

A

emblem

25
Q

rolling eyes, shrugging off

A

emblem

26
Q

movement complement verbal

A

illustrator

27
Q

smiling and saying “ i am proud of you “

A

illustrator

28
Q

nonverbal contradicts messsage

A

mixed message

29
Q

Im happy but crying

A

mixed message

30
Q

accompany speech to control speaker

A

regulator

31
Q

lowering voice or intenotion

A

regulator

32
Q

old man accuses and raises voice while pointing finger

A

accent

32
Q

intensify to show emotion plus non verbal

A

accent