ORAL COM Flashcards
No feedback receiver. One to one
linear
Participants alter positions as speaker and receiver.
interactive
Both sender and receiver are involved.
transactional
environmental conditions like poor lighting, distance
physical
limitations of human mind, eyesight hearing disorder
physiological
delivery of statement has different meanings.
linguistics
encountered by people due to their own personal values.
cultural
5 ways to avoid communication breakdown
Ronnie Peterson
7 tips to avoid communication breakdown
bloom, cutlip and center
include everything
completeness
straight to the point
conciseness
high regard and courtesy
consideration
backed up by facts , examples, figures
concreteness
show respect with their culture
courtesy
use of simple and specific words
clearness
avoiding mistakes in grammar
correctness
regulate and control the behaviour
control and regulation
casually interact with other people
social interaction
share information or data in order to educate
information dissemination
motivate person to do better
motivation
way to connect a person for purpose of affecting them
emotional expression
prompts, listener and speaker show
cues
giving instructions , asking question
verbal cues
instructions , make the listener expected to reply
direct cues
nonverbal behaviour
nonverbal
less obvious such as questions
indirect cues
nonverbal cue translated into word
emblem
rolling eyes, shrugging off
emblem
movement complement verbal
illustrator
smiling and saying “ i am proud of you “
illustrator
nonverbal contradicts messsage
mixed message
Im happy but crying
mixed message
accompany speech to control speaker
regulator
lowering voice or intenotion
regulator
old man accuses and raises voice while pointing finger
accent
intensify to show emotion plus non verbal
accent
